Clinic Administrative Assistant

Employment Type: Full time

About the Role

The primary purpose of this position is to provide administrative assistance and clerical support to ensure cost-effective operations, optimal communication, and effective management of the clinic within the PACE Organization (PO). This role involves problem-solving, independent work, and assistance with special projects, as well as performing clinical tasks and blood draws.

Responsibilities

• Perform clerical tasks for the clinic.
• Assist and track orders for supplies and equipment for the clinic and support areas.
• Perform clinical tasks and blood draws as a certified phlebotomist.
• Schedule clinic appointments, in-house x-rays/ultrasounds, and resolve scheduling conflicts.
• Schedule and coordinate all assessments for new participants.
• Maintain clinic flow in the waiting room and exam rooms.
• Answer telephone calls, check voicemails, and provide follow-up as needed.
• Prepare participants for appointments with providers.
• Train new colleagues in the clinic.
• Clean and set up exam rooms.

Requirements

• High School Diploma or equivalent required; Associate degree preferred.
• One (1) to three (3) years of progressive secretarial experience supporting management and multiple positions. A combination of education and experience may be acceptable.
• Experience in data entry and scheduling preferred.
• Proficiency with Microsoft Word, Excel, PowerPoint, and Outlook required. Strong Excel skills are critical.
• Excellent organizational, problem-solving, communication, and customer service skills.
• Ability to adapt to change, manage and prioritize work, and pay attention to detail.

Benefits

• Comprehensive benefits including first-day medical coverage, dental, vision, paid time off, and 403B.
• Educational assistance.
• Access to daily pay and employee referral incentives.
• Opportunities for professional development.

Schedule

Friday, 8:00 AM - 4:30 PM (No nights, holidays, or weekends).

About the Organization

Mercy LIFE Sharon Hill, part of Trinity Health PACE, provides high-quality care to seniors in the communities we serve. Our interdisciplinary team offers comprehensive services, allowing seniors to remain independent at home. We are guided by core values of reverence, commitment, safety, justice, stewardship, and integrity.