Clinic Administrative Assistant

About the Company

Therapy & Beyond is one of the largest BCBA-owned ABA organizations, founded and led by Dr. Regina Crone, BCBA-D, since 2006. At Therapy & Beyond we approach the needs of each patient both individually and as part of a dynamic interdisciplinary team working with experts in applied behavior analysis (ABA) therapy, speech-language pathology, occupational therapy, and counseling. We love helping individuals reach their full potential by supporting not only the patient but also their family. We are passionate about what we do while remaining true to our defining core values of: Putting People First, Doing Our Best Together, Making Therapy Fun, and Above All, We grow potential.

About the Role

The Clinic Administrative Assistant plays a vital role in supporting our clinic operations, staff, and leadership. This position manages key administrative functions—including scheduling, resource management, EMR maintenance, and office communication. This position will split time between administrative support and direct patient care (25–75% direct session coverage).

Responsibilities

• Provide daily administrative assistance to Clinic Management and Technicians.
• Coordinate daily schedules to ensure adequate coverage, smooth transitions, and efficient clinic operations.
• Manage mid-day or closing procedures (Monday–Friday) and occasional Saturday morning operations.
• Handle general office tasks, including written communications, invoicing, record maintenance, and reporting.
• Oversee EMR records, keeping patient details and staff timesheets up to date.
• Manage inventory by ordering, organizing, and distributing clinic supplies, materials, and equipment.
• Maintain a clean, organized, and welcoming clinic environment.
• Provide direct 1:1, naturalistic, play-based therapy in the clinic setting.
• Implement individualized treatment programs and clinical procedures accurately.
• Deliver direct treatment sessions as needed, including providing break and transition coverage for clinic personnel.
• Maintain clear, professional, and regular communication with Program Supervisors.
• Foster an engaging, positive, and motivating therapy environment for clients.
• Actively seek opportunities to expand clinical and administrative knowledge for professional growth.

Qualifications

• High school diploma or equivalent required; prior experience in administrative support preferred.
• Active Registered Behavior Technician (RBT) certification preferred, or a willingness to obtain certification upon hire.
• Proven ability to remain composed, efficient, and effective in a fast-paced, high-volume environment.
• Empathic and collaborative approach, committed to fostering positive communication and a supportive team culture.
• Strong verbal and written communication skills with exceptional time management, task prioritization, and deadline compliance.

Schedule

Monday–Friday, 7:30 AM – 5:30 PM, with occasional Saturday coverage (9:00 AM – 1:00 PM).

Benefits

• Generous benefit package: Medical, Dental, Vision, and Disability
• Company Paid Life Insurance
• 401K with company match
• Company Paid Short-Term Disability
• HSA and FSA options
• Employee Assistance Program
• Employee Recognition