Clinc Coordinator

About the role

If you are a skilled and compassionate Clinic Coordinator looking to make a positive impact on the health and well-being of our patients, apply for this exciting opportunity at Medi-Weightloss!

Why Join Us

• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive salary and benefits package.

Primary Responsibilities

• Lead Daily Operations: Oversee the seamless flow of the clinic, from scheduling appointments and managing patient records to ensuring all documentation is accurate and complete.
• Be the Patient’s Advocate: Act as a trusted liaison between providers and patients, answering questions, offering guidance, and providing personalized support to help patients achieve their goals.
• Create Memorable Experiences: Deliver unparalleled service, going above and beyond to exceed patient expectations and make every interaction exceptional.
• Drive Clinic Success: Quote fees, collect payments, and maintain a professional, welcoming environment that reflects our brand’s commitment to excellence.
• Inspire and Support: Cheerlead patients through their weight loss journey, participate in practice marketing, and contribute to a positive, team-oriented culture.

Administrative Duties

• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Ensure exceptional patient service by maintaining a friendly environment, greeting patients, and upholding outstanding standards.
• Absorb daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Key Skills

• Patient Care: Efficiently room and work up new patients, assist with procedures, and take vital signs to keep the clinic running smoothly.
• Documentation: Accurately record medical information and prescribed medications in electronic records.
• Multitasking: Handle critical issues with poise and ensure the clinic is clean, stocked, and ready for patients daily.
• Team Player: Contribute to a collaborative, supportive environment while excelling independently.

Schedule, Compensation & Benefits

• Schedule: Flexible hours tailored to clinic needs (specific hours to be discussed during the interview process).
• Compensation: [Competitive, Commensurate with Experience]

Benefits

• Paid time off
• 401K with employer match

Qualifications

• Experience: Proven background in a medical office, ideally in an elective setting (e.g., med spa) or a physician’s office with a focus on high-end customer service.
• Communication: Outstanding written and verbal skills to engage and inspire patients.
• First Impressions: A natural ability to leave a lasting, positive impact from the moment you meet someone.
• Organization: Efficient, detail-oriented, and skilled at prioritizing tasks with consistent follow-through.
• Tech Savvy: Proficient in Microsoft Word, Excel, and electronic medical record software.
• Reliability: Punctual, dependable, and equipped with reliable transportation.
• Attitude: A positive, can-do mindset with an eagerness to learn and grow in a medical office environment.