Coordinator

Position Overview

In support of the I&M strategic mission toward the client Perfect Power Initiative and under minimal supervision, this role performs work activities requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. Perfect Power is centered on improving the customer experience by reducing frequent power interruptions and delivering a more reliable service. While traditional reliability efforts have focused on sustained outages, Perfect Power expands that view to include shorter-duration events such as momentaries, blinks, and voltage sags that can still impact customers significantly. By identifying and addressing these brief but frequent disruptions, Perfect Power enables a more comprehensive approach to reliability, helping ensure customers receive consistent, high-quality power.

What You Will Be Doing

• Cookordinate work activities of others within work group, team or those external to the company including contractors, vendors as required to resolve routine technical tasks and field work activities.
• Perform varied assignments demonstrating technical knowledge and analytical techniques to solution of problems or analysis.
• Participate in the planning and organization of outage/project work activities.
• Make decisions and contribute to team decision making and consensus building.
• Work with others in both supplying information and seeking assistance as necessary.
• Provide training and guidance to lower level employees as appropriate.

Additional Requirements

• Communicate effectively, both verbally and in writing.
• Listen to and identify the needs and expectations of internal and external customers.
• Communicate and collaborate effectively with team members, management, customers, contractors, vendors, and regulatory agencies.
• Demonstrate knowledge of clients general terms and conditions, with the ability to accurately interpret and administer contracts.
• Apply technical knowledge and problem-solving skills to resolve issues and develop effective solutions.
• Demonstrate a strong customer-service mindset and a commitment to meeting the needs of internal and external customers who rely on the teams work.

Physical Demand Level

Sedentary

Minimum Requirements

• Education Requirements: Bachelor's degree in a related field from an accredited university or college or an associate's technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment.
• Work Experience: Typically requires a minimum of three years of experience in work activities and projects requiring technical knowledge.