Coordinator

About the role

In support of the I&M strategic mission toward the client Perfect Power Initiative and under minimal supervision, this role performs work activities requiring technical knowledge in a safe, effective, efficient and economic accomplishment of assigned objectives. Perfect Power is centered on improving the customer experience by reducing frequent power interruptions and delivering a more reliable service.

Responsibilities

• Cook up work activities within the team and with external partners, including contractors and vendors, to resolve routine technical issues and support field activities.
• Perform a variety of assignments requiring technical knowledge, analytical skills, and problem-solving techniques.
• Participate in the planning and organization of outage-related activities and project work.
• Make sound decisions and contribute to team decision-making and consensus building.
• Collaborate effectively with others by providing information and seeking assistance when needed.
• Provide training, guidance, and support to lower-level employees, as appropriate.
• Identify and support effective ways to protect and enhance the environment while providing reliable electricity at a competitive cost.

Requirements

• Communicate effectively, both verbally and in writing.
• Listen to and identify the needs and expectations of internal and external customers.
• Communicate and collaborate effectively with team members, management, customers, contractors, vendors, and regulatory agencies.
• Demonstrate knowledge of client’s general terms and conditions, with the ability to accurately interpret and administer contracts.
• Apply technical knowledge and problem-solving skills to resolve issues and develop effective solutions.
• Demonstrate a strong customer-service mindset and a commitment to meeting the needs of internal and external customers who rely on the team’s work.

Qualifications

• Education Requirements: Bachelor's degree in a related field from an accredited university or college or an associate's technical degree and 3 years of experience in design, operations, planning, construction or maintenance of systems and/or equipment.

Skills

• Technical knowledge and problem-solving skills.

Benefits

• Medical, dental, and vision insurance.
• 401(k).

Pay

• Commensurate with experience.

Schedule

• Monday- Friday (40hrs a week).