Clients Services Specialist (Remote)

WhitbeckBeglis PLLC has an immediate opening for a Client Services Specialist to join our team.

Responsibilities

• Take and direct phone calls and schedule appointments for attorneys.
• Support paralegals as needed.
• Process payments.
• Maintain activities in your workflow while assisting colleagues when required.
• Provide assistance to others, especially in times of crisis.
• Demonstrate eagerness to work and interest in the legal profession.

Requirements

• High school diploma or GED; one to three months related experience and/or training, or an equivalent combination of education and experience.
• Previous client services or legal intake experience strongly preferred.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Good administration skills and excellent phone etiquette.
• Outgoing, positive disposition.
• Professional business demeanor and excellent customer service skills.
• Ability to thrive in a very fast‑paced environment and work under pressure.
• Superior attention to detail.
• Ability to multitask and work independently.
• Ability to work collaboratively with other legal staff.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is frequently required to walk and is occasionally required to stand, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Benefits

• Comprehensive medical, dental, vision, life, short‑term disability (STD), and long‑term disability (LTD) coverage.
• 401(k) retirement plan.
• 14 days accrued paid time off per year.
• 12 paid holidays annually.