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Jobs · Information Technology · South Carolina

Client Systems/Hardware Support - Enterprise

MicroTech · Sumter, SC · 1 mo ago
Information TechnologyFull-time

Overview

MicroTech is seeking a Client Systems/Hardware Support - Enterprise resource for the Combined Air Operations Center (CAOC) at Shaw AFB, South Carolina.

Responsibilities

  • Perform all technical support and O&M activities identified in PWS paragraph 3.5 (including subparagraphs)
  • Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs
  • Provide system support to clients operating on the network/domain
  • Configure client level software, modify software configuration, and perform basic configuration management functions
  • Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems
  • Install equipment IAW AFCENT and SPIN-C directives
  • Aid with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions
  • Periodically review the organization's needs for computer resources and validate computer equipment requirements
  • Promote user awareness concerning unauthorized or illegal use of computer hardware and software
  • Implement client workstation software patches, security fixes, and service releases according to local instructions
  • Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans
  • Aid with the tracking and management of OEM/COTS licenses, warranties, service level agreements renewals for client equipment and software
  • Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set set-up, tear-down, troubleshooting and maintain, and managing security groups, folders, mailboxes and permissions)

Qualifications

  • Associates degree in Computer Science or related field
  • Or 2+ years' of experience in Computer/IT hardware support
  • DoD 8140 DCWF 451, Intermediate Level
  • Active Secret clearance

General Information

MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion — we provide effective, practical solutions that can increase productivity, and decrease costs.

MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL® management qualified business processes.

Benefits

  • Great pay
  • Absolutely amazing benefits
  • Strong company culture
  • Insurance (medical, dental, vision)
  • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service)
  • 401k Plan with Employer Matching Contribution
  • 11 Company-Paid Holidays
  • Tuition Assistance
  • Voluntary Benefit Programs
  • Corporate Discounts

Solictation Information

MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes.

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