Client Support Specialist

What You'll Do

• Serve as the primary point of contact for client questions and support requests
• Build strong relationships by providing friendly, responsive, and professional service
• Research and resolve client issues with confidence and attention to detail
• Maintain accurate and confidential client account information
• Process sensitive data, including payroll-related information, with precision
• Prioritize multiple requests while keeping clients informed every step of the way
• Collaborate with internal teams to deliver timely solutions

What We're Looking For

• Experience in customer service, help desk, technical support, or a similar client-facing role
• Excellent communication skills with the ability to explain solutions clearly
• Strong problem-solving abilities and a proactive mindset
• Exceptional attention to detail and organizational skills
• Comfortable navigating multiple computer systems and learning new technology
• Passion for delivering outstanding customer service and creating positive client experiences

Benefits

Full-Time | Temp-to-Hire | $21–$25/hour (DOE)