Client Support Specialist
Rhythm · Brooklyn, NY · 1 wk ago
HybridOTHR$18–$20/hrFull-time
Key Responsibilities
- Register new patients from existing clients and ensure successful program enrollment
- Adjust transmission schedules and manage other high-velocity tasks
- Respond to client requests and administrative needs within the EHR system
- Collaborate with internal teams to ensure accurate and timely documentation
- Maintain detailed and accurate records of all activities and interactions
- Perform custom workflows and tasks as requested by clients or Rhythm Management Group
- Support patient outreach efforts and handle any required communication with patients
Requirements
- A high school diploma or equivalent
- Previous experience in a healthcare support role, ideally within remote patient monitoring or a similar setting
- Excellent communication skills, both written and verbal
- Strong organizational and multitasking abilities
- Proficiency in using EHR systems and other healthcare workflow tools
- Ability to work independently and as part of a team
- Empathy and dedication to providing exceptional patient care
Benefits
- Compensation: $18-$20 per hour
- Employment: Full-time position with benefits
- Location: Reports to Brooklyn, New York
- Schedule: Works 2 days in the office and 3 days remotely, operating within business hours (9a-5p ET or 10a-6p ET, Monday through Friday)