Client Support Specialist

About the role

Family Centers School-Based Health Centers (SBHC) are located in nine public schools in Stamford and Greenwich and operate much like a small doctor’s or therapist's office. The centers are open during regular school hours and select sites may also be open during school holidays and summer vacations. The clinics offer medical, mental health, health education, and dental services to adolescent students. Our goal is to keep your child healthy, happy, and in school by providing timely health care — without having to leave school.

Responsibilities

Responsibilities include recordkeeping, collecting data, scheduling appointments, and establishing positive rapport with the students, nurse practitioner, social worker, dentist, and school staff while maintaining a high degree of professionalism and confidentiality.

Qualifications

• Three plus years' experience
• Strong computer skills (proficiency with Microsoft Office)
• Excellent written and oral communication
• Strong attention to detail
• Ability to relate effectively to children and adolescents
• Friendly, service-oriented personality

Preferred qualifications include: Bilingual (English/Spanish), Prior experience working in a medical office setting, Proficiency with EPIC

About Family Centers

Family Centers is a private, nonprofit organization offering health, education, and human service programs to children, adults, and families in Fairfield County. Our team includes 300 professionals and over 500+ trained volunteers who collaborate to provide our communities with a wide range of responsive and innovative services. Through our comprehensive network of services, more than 23,000 children, adults, families and communities receive the care, encouragement and resources needed to realize their potential.

Benefits

• Generous Paid Time Off – summers off, follow the Stamford Public Schools calendar - holidays, snow days, professional development days, etc.
• Medical, Dental & Vision Coverage options
• Health Savings Account (HSA) with monthly employer contributions
• Flexible Spending Accounts (Health Care & Dependent Care)
• 403(b) Retirement Plan with up to 6% employer contribution
• Employer-Paid Long-Term Disability, Life & AD&D Insurance
• Employee Assistance Program (EAP) for confidential support
• Voluntary Opt-In Benefits including Critical Illness Insurance, Pet Insurance, supplemental Life Insurance, and more
• Tuition Assistance (eligible to apply after 6 months of service)