Client Success Representative
About the role
This isn’t your typical junior Client Success role. At VTS, you’ll be joining a high-impact, AI-augmented CS team that’s rethinking how modern client success is done. You’ll
- Be quickly trained in world-class SaaS CS techniques and real estate fluency.
- Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet.
- Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention.
- See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat.
- Be part of a scaling team where every win matters and every voice is heard.
- Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the planet.
Responsibilities
This isn’t your typical junior Client Success role. At VTS, you’ll be joining a high-impact, AI-augmented CS team that’s rethinking how modern client success is done. You’ll
- Be quickly trained in world-class SaaS CS techniques and real estate fluency.
- Use cutting-edge tools to automate busywork so you can focus on learning, experimenting, and connecting with decision-makers at some of the most influential CRE firms on the planet.
- Collaborate closely with CS mentors, marketing partners, and senior leadership to contribute directly to client retention.
- See a clear path for promotion to Client Success Manager roles and beyond. Our top CSMs and leaders started in this seat.
- Be part of a scaling team where every win matters and every voice is heard.
- Form relationships with senior decision makers, asset managers and brokers at the top commercial real estate firms across the planet.
Requirements
You’re not just looking for a job, you’re looking to launch a career in CS with real momentum. You could be a great fit if:
- You’re curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment.
- You embrace new tools and technologies to work smarter and faster.
- You bring 1+ years of professional experience. Bonus if it’s in CRE, SaaS, or sales but your mindset and hustle matter most.
- You thrive on structure, love hitting goals, and get fired up by being part of a team that’s building something big.
Qualifications
You’re not just looking for a job, you’re looking to launch a career in CS with real momentum. You could be a great fit if:
- You’re curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment.
- You embrace new tools and technologies to work smarter and faster.
- You bring 1+ years of professional experience. Bonus if it’s in CRE, SaaS, or sales but your mindset and hustle matter most.
- You thrive on structure, love hitting goals, and get fired up by being part of a team that’s building something big.
Skills
You’re not just looking for a job, you’re looking to launch a career in CS with real momentum. You could be a great fit if:
- You’re curious, coachable, and ready to dive headfirst into a fast-paced, goal-driven environment.
- You embrace new tools and technologies to work smarter and faster.
- You bring 1+ years of professional experience. Bonus if it’s in CRE, SaaS, or sales but your mindset and hustle matter most.
- You thrive on structure, love hitting goals, and get fired up by being part of a team that’s building something big.
Benefits
At VTS, we pride ourselves on articulating a clear and transparent philosophy around equitable, impartial compensation that will allow us to recruit and retain an exceptional team. The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $70,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $75,000 - $90,000 depending on the base salary agreed upon and achievement to goals.
Pay
The base salary is market-driven at the time of offer and is based on tier 1 market data. The salary for this role will range between $60,000 and $70,000 and is determined by several factors, including your skills, prior relevant experience, quality of interviews, leveling, and geography. There is a commission structure for the position that will bring the OTE (on target earnings) to $75,000 - $90,000 depending on the base salary agreed upon and achievement to goals.
Schedule
This opportunity is located in New York, NY, and requires this hire to work from our office four days a week.