Client Success Liaison

About the role

This is a Full-time role in the Atrium Health Floyd market. Pay Range is $26.55 - $39.85.

Responsibilities

• Participates in the design, development, and promotion of assigned programs.
• Takes primary responsibility for the organization, effectiveness, and recognition of participant completion of the program(s).
• Contacts and works with internal leadership, various departments, other medical centers, social and civic organizations, support organizations, and community leaders to develop support for and implement the program(s) or educational activity.
• Designs educational and promotional materials, plans, and develops the curriculum and agenda for programs, seminars, and workshops.
• Plans delivery of information for target population. Delivers or coordinates the delivery of educational materials and conduct workshops.
• Recruits volunteers for program, develops training materials, trains and supervises volunteers in conducting or assisting with educational activities.
• Performs major coordination of activities - plans for location/accommodations, negotiates costs, assures that information is received by presenters and participants, and assures that all necessary equipment is coordinated for presentations/courses given.
• Attends all program activities, as applicable.
• Colls data for program evaluation, designs data collection forms and reports information as required.
• Cofnords the work of other program or departmental personnel in the completion of clerical activities related to the program(s).

Requirements

Bachelor's degree plus one-year experience; or an equivalent combination of education and experience.

Qualifications

• Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Skills

• Excellent oral, written, and interpersonal communication skills
• Strong presentation, facilitation, quantitative and analytical skills
• Understanding of financial cost and budgeting
• Ability to multitask and prioritize
• Strong PC background in computer spreadsheets systems and presentation packages
• Ability to use Microsoft Office Suite

Benefits

Comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Pay

Pay Range is $26.55 - $39.85.

Schedule

This is a Full-time role.