Client Success Liaison

About the role

This is a Full-time role in the Atrium Health Floyd market.

Responsibilities

• Participates in the design, development, and promotion of assigned programs.
• Takes primary responsibility for the organization, effectiveness, and recognition of participant completion of the program(s).
• Contacts and works with internal leadership, various departments, other medical centers, social and civic organizations, support organizations, and community leaders to develop support for and implement the program(s) or educational activity.
• Designs educational and promotional materials, plans, and develops the curriculum and agenda for programs, seminars, and workshops.
• Plans delivery of information for target population. Delivers or coordinates the delivery of educational materials and conduct workshops.
• Recruits volunteers for program, develops training materials, trains and supervises volunteers in conducting or assisting with educational activities.
• Performs major coordination of activities - plans for location/accommodations, negotiates costs, assures that information is received by presenters and participants, and assures that all necessary equipment is coordinated for presentations/courses given.
• Attends all program activities, as applicable.
• Colls data for program evaluation, designs data collection forms and reports information as required.
• Covers the work of other program or departmental personnel in the completion of clerical activities related to the program(s).

Requirements

Essential functions include excellent oral, written, and interpersonal communication skills, strong presentation, facilitation, quantitative and analytical skills, understanding of financial cost and budgeting, ability to multitask and prioritize, strong PC background in computer spreadsheets systems and presentation packages, and ability to use Microsoft Office Suite.

Qualifications

• Bachelor's degree plus one-year experience; or an equivalent combination of education and experience.

Skills

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Benefits

Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.

Premium pay such as shift, on call, and more based on a teammate's job.

Incentive pay for select positions.

Opportunity for annual increases based on performance.

Our CommitmenttoYou includes:

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Education Assistance Program

Patient Population Served

Demonstrates knowledge of the principles of growth and development and demonstrates the skills and competency appropriate to the ages, culture, developmental stages, and special needs of the patient population served.

Physical Requirements

Strong PC background in computer spreadsheets systems and presentation packages.

Computerized Access to PHI

Machines, Tools, and Equipment: PC, Phone, and other standard office equipment.

Pay

Pay Range: $26.55 - $39.85

Schedule

Hours Per Week: 40

Schedule Details/Additional Information: This is a Full-time role in the Atrium Health Floyd market.