Client Stabilization Specialist

About the role

Community Bridges, Inc. (CBI) is an integrated behavioral healthcare agency offering residential, outpatient, inpatient, patient-centered medical homes, medication-assisted treatment, and crisis services to individuals experiencing crisis, opioid use disorder, homelessness, and mental illness. CBI is the premiere non-profit fully integrated healthcare provider of substance use and behavioral health programs in Arizona, including prevention, education and treatment using cutting-edge, nationally recognized, evidence-based models.

The Community Bridges, Inc. (CBI) Client Stabilization Specialist is a shelter or temporary lodging site-based position with a primary role of working with individuals and families who are experiencing homelessness. The position will ensure individuals or families who are entering shelter or temporary lodging are stabilized.

Responsibilities

• Conduct intakes into HMIS and provide education on the rules and responsibilities, resources, and overall orientation while in shelter or temporary lodging.
• Perform face-to-face visits, perimeter walks, and escalate issues impacting the stabilization of individuals or families in shelter or temporary lodging.
• Ensure communication with leadership and Client Care Coordinators on program violations to address issues so individuals or families can stabilize.
• Communicate with leadership any identified needs of individuals who present with complex substance use, mental health, housing, and medical care needs to ensure the proper coordination of services.
• Complete data entry into established data systems, including violations, end of shift notes, and room checks.
• Identify the need for completion of a housing prioritization assessment for all individuals.

Requirements

• High school diploma or GED required.
• Minimum of twelve months of recovery from substance use and/or mental health disorders required.
• 1–3 years of full-time healthcare-related work experience where prior experience provides adequate exposure to both behavioral and medical crisis situations is preferred.
• Valid identification required.
• Behavioral Health Technician (BHT) in accordance with A.A.C. R9-10-101.33 and CBI Clinical Policies and Procedures preferred but not required; will complete CBI Peer Certification within 90 days of hire.
• Arizona Fingerprint Clearance Card (program specific).

Benefits

• Generous PTO accrual (5 weeks).
• Medical, dental, vision, disability, life, and supplemental plans.
• Hospital indemnity/critical illness coverage.
• Pet insurance.
• Dependent care savings and health care savings accounts.
• 401(k) with employer match—100% vested upon enrollment.
• Wellness programs.
• Tuition reimbursement and scholarship programs.
• Competitive pay rates.

Schedule

This is a full-time position based at one of CBI’s 26 state-of-the-art facilities that provide integrated care.