Client Solutions Advocate

We need to output HTML fragment with sections: Benefits, Responsibilities, Requirements (or Qualifications?), Skills, Benefits, Pay, Schedule. According to rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Only include sections when posting has real specific content. Must not repeat job title. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate, navigation, legal, EEO, duplicated lines, application instructions. Also remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate. Also remove duplicated lines. We need to parse the posting. Let's extract content: First line: "Responsive recruiter Benefits Free uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources401(k)401(k) matchingCompetitive salaryDental insurance" This seems like a list of benefits but weird formatting. It says "Responsive recruiter Benefits Free uniformsHealth insuranceOpportunity for advancementPaid time offTraining & developmentVision insuranceWellness resources401(k)401(k) matchingCompetitive salaryDental insurance". Probably they meant: Benefits: Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, Wellness resources, 401(k), 401(k) matching, Competitive salary, Dental insurance. We'll treat as benefits. Then paragraph: "If you're the kind of person who stays calm when a homeowner is having one of the worst days of their life—and you're great at making people feel heard, informed, and taken care of—but you're tired of customer service roles where you're expected only to answer the phone and pass problems along, keep reading." Then "Who This Is For" heading? Actually they have "Who This Is For". Then bullet list of qualities. Then "What This Role Really Looks Like" heading. Then description: "This is a full-time Client Solutions Advocate role with United Water Restoration Group, paying $23–$28 per hour." Then description of role. Then "Role Responsibilities" heading. Then list of responsibilities. Then "What You Get Here (That You Don't Get Everywhere Else)" heading. Then list of benefits/advantages. Then "Must Haves" heading. Then list of requirements. Then paragraph about working in person, etc. Then "Compensation: $23.00 - $28.00 per hour" repeated. Then company description paragraphs. We need to output sections: Benefits, Responsibilities, Requirements (or Qualifications?), Skills, Benefits, Pay, Schedule. But we should avoid duplicate sections. We have Benefits already from first line and also from "What You Get Here". We'll combine them into a Benefits section. We have Responsibilities section. We have Requirements (Must Haves) maybe also Qualifications. We'll put as Requirements. We have Skills? The posting includes skills like communication, listening, organized, proactive, solution-oriented, tech-savvy, etc. Those are in Must Haves and Who This Is For. Could create a Skills section but maybe we can incorporate into Requirements. The instruction: Prefer a few substantive sections over many thin ones. So we could combine Requirements and Skills into one section called Requirements (or Qualifications). But they said we can use headings like Requirements, Qualifications, Skills. We need to decide. We have Pay: compensation $23-28 per hour. Schedule: Not explicitly stated besides full-time, maybe flexibility outside typical business hours. There's mention: "Flexibility to support client needs when situations require attention outside typical business hours." That's schedule info. Also "full-time". So we can create Schedule section with that info. We also have Benefits: list from first line and from "What You Get Here". Let's extract those. First line benefits: Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, Wellness resources, 401(k), 401(k) matching, Competitive salary, Dental insurance. What You Get Here list: "A role where the client experience isn't an afterthought—it's yours to own.The opportunity to be proactive with clients instead of simply reacting when they call.Clear expectations and measurable goals, so you know what great performance looks like.The opportunity to work closely with Production, Claims, Operations, Finance, and the field team instead of operating in a silo.A team that values solutions, collaboration, accountability, and resilience.The opportunity to make a real difference for homeowners during some of their most stressful moments.A growth path toward Client Experience Manager/Sales Leader or broader Operations Support responsibilities." These are more like role advantages, not typical benefits like insurance. But they could be considered benefits. However the instruction: Benefits section should include benefits like health insurance etc. The "What You Get Here" seems more like role advantages; maybe we could put them under a separate section like "What You Get" but not required. Since we only have limited headings, we could incorporate them into Benefits or maybe into a separate section like "About the role". But we already have role description earlier. Better to keep Benefits as the tangible benefits (insurance, etc.) and maybe put the "What You Get Here" under a section like "About the role" or "What You Get". But the instruction says we can use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we could have About the role section containing the role description and what you get here. Then Responsibilities, Requirements (must haves), Benefits, Pay, Schedule. Let's do that. Thus sections: - About the role: includes description of role, full-time, pay? Actually pay separate. But we can include role description and what you get here. - Responsibilities: list. - Requirements: includes Must Haves and Who This Is For (qualities). Could also include skills. - Benefits: list of insurance etc. - Pay: compensation. - Schedule: full-time, flexibility outside typical hours. We must not repeat job title. Not include boilerplate like "Since 2019..." etc. That's company description; maybe we can include under About the role? It's substantive info about company. Could be included but not required. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep company description as well. Where to put? Could be part of About the role or a separate section like "About the company". But not in allowed headings. Could put under About the role as well. We must remove duplicated lines, navigation, legal, EEO, etc. There's no explicit EEO seen. There's "Apply today..." which is application instruction; we should remove that. Also "If you're the kind of person who takes ownership..." near end is similar to earlier; maybe duplicate. We'll remove application instructions and duplicated motivational lines. Let's extract substantive content: - Opening paragraph: "If you're the kind of person who stays calm when a homeowner is having one of the worst days of their life—and you're great at making people feel heard, informed, and taken care of—but you're tired of customer service roles where you're expected only to answer the phone and pass problems along, keep reading." This is motivational but maybe considered boilerplate? It's part of the posting; we can keep as part of About the role. - "Who This Is For" bullet list: - You're an excellent communicator—verbally and in writing—and you're also a strong, active listener. - You can make stressed, frustrated, or overwhelmed clients feel heard and understood. - You're proactive—you don't wait for a client to call wondering what's happening. - You stay organized and can track multiple clients, projects, and follow-ups without letting things fall through the cracks. - You're solution-oriented and would rather bring someone a fix than just an apology. - You take ownership and follow through instead of saying, "That's not my job." - You're tech-savvy and comfortable learning new systems and tools. - You stay calm under pressure, even when you're helping someone dealing with a flood, fire, or damage to their home. - Experience in customer service, home services, restoration, construction, or another trade-related environment is helpful, but not required. We're more interested in your ability to communicate, learn, and take care of clients. - "What This Role Really Looks Like" paragraph: - This is a full-time Client Solutions Advocate role with United Water Restoration Group, paying $23–$28 per hour. - You'll often be one of the first people a homeowner speaks with when they're dealing with an emergency. - Your job is to bring calm to the situation, understand what they need, explain what happens next, and make sure the right people on our team are brought in. - From there, you'll help ensure clients stay informed throughout their experience instead of having to call us asking for updates. - "Role Responsibilities" list: - Respond to new clients and emergency calls with empathy, urgency, and professionalism. - Listen carefully to understand the client's situation and clearly explain what happens next. - Help coordinate the appropriate team member to respond to the property when needed. - Proactively follow up with clients throughout their experience so they aren't left wondering about the status of their project. - Review project notes and documentation so you can provide clients with accurate updates. - Help ensure internal teams are keeping project notes and documentation current. - Follow up after appointments or site visits to understand whether the client is ready to move forward and what additional support they may need. - If a client chooses not to move forward with us, respectfully learn why and share that feedback with the team so we can continue improving. - Help resolve client concerns before they escalate. - Coordinate communication between clients and the appropriate Operations, Production, Claims, Finance, or field team members. - Keep each client's story straight so they don't have to repeatedly explain their situation to different people. - Follow up with clients after their project is completed and request feedback and Google reviews. - "What You Get Here (That You Don't Get Everywhere Else)" list: - A role where the client experience isn't an afterthought—it's yours to own. - The opportunity to be proactive with clients instead of simply reacting when they call. - Clear expectations and measurable goals, so you know what great performance looks like. - The opportunity to work closely with Production, Claims, Operations, Finance, and the field team instead of operating in a silo. - A team that values solutions, collaboration, accountability, and resilience. - The opportunity to make a real difference for homeowners during some of their most stressful moments. - A growth path toward Client Experience Manager/Sales Leader or broader Operations Support responsibilities. - "Must Haves" list: - Excellent verbal and written communication skills. - Strong listening and active-listening skills. - Highly organized with consistent follow-through. - Comfortable communicating with clients who may be stressed, frustrated, or dealing with an emergency. - Able to remain calm, empathetic, and professional under pressure. - Able to take ownership of client concerns and help move them toward resolution. - Proactive, solution-oriented, accountable, and resilient. - Comfortable coordinating and communicating across multiple teams. - Tech-savvy, trainable, and comfortable learning new systems and tools. - Able to work in person in Islandia, NY. - Flexibility to support client needs when situations require attention outside typical business hours. - Additional paragraph: "You'll be working with people during stressful and uncertain situations. You won't be expected to make technical restoration decisions or solve every problem yourself. But you will be expected to take ownership of the client experience, communicate clearly, follow through, and make sure the right people are brought in when needed." This is similar to earlier; we can incorporate. - Compensation line: "Compensation: $23.00 - $28.00 per hour" - Company description: Since 2019... etc. We'll keep that as part of About the