Client Advocate
ABCD · Boston, MA · 5 mo ago
OTHR$43k/yrFull-time
Key Responsibilities
- Maintain case management files
- Provide supportive services and referrals
- Conduct intake process and assist clients in establishing educational and occupational goals
- Develop positive working relationships with various organizations
- Identify support services needed and make appropriate referrals
- Orient new clients to referred programs
- Conduct workshops for diverse populations
- Aid clients in completing job applications and resumes
- Follow up with prospective agencies and employers
- Support clients with EITC tax preparation, food pantry, fuel assistance, SummerWorks, and Virtual Gateway services
Skills, Knowledge and Expertise
- Minimum of high school diploma or equivalent, with up to one year of experience in case management, job development or general office support required
- Demonstrated proficiency in Microsoft Word and Excel required
- Excellent oral and written communication skills
- Able to work sensitively and effectively with individuals of diverse backgrounds
Expected Salary
Expected Salary: \$43,000 USD. Salary scales are set according to an explicit compensation policy and relevant market data.