Client Services Representative - Pulmonary - Galloway

About the role

The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts, and demonstrating a commitment to team work and cooperation.

Responsibilities

• Timely and organized scheduling of patient appointments
• Ensuring patient insurance information is accurate and up-to-date
• Entering client information into the computer system
• Providing accurate financial information to clients

Qualifications

• High school diploma or equivalent required
• 1-3 years office experience required, preferably in a medical setting
• Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred
• Knowledge of medical terminology preferred
• Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire
• Preferred: Acute Partial Hospitalization Program certification
• Required: American Heart Association BLS certification within 90 days hire or transfer
• Preferred: American Heart Association Heart Saver First Aid (HSFA) certification within 90 days hire or transfer
• Preferred: CPI certification within 90 days hire or transfer

Benefits

Total Rewards at AtlantiCare offers a comprehensive suite of benefits and resources, including:

• Generous Paid Time Off (PTO)
• Medical, Prescription Drug, Dental & Vision Insurance
• Retirement Plans with employer contributions
• Short-Term & Long-Term Disability Coverage
• Life & Accidental Death & Dismemberment Insurance
• Tuition Reimbursement to support your educational goals
• Flexible Spending Accounts (FSAs) for healthcare and dependent care
• Wellness Programs to help you thrive
• Voluntary Benefits, including Pet Insurance and more

Pay

Pay transparency information is provided as required by law. Salary ranges are listed in job advertisements and promotions.

Schedule

Periodic traveling to other department locations is expected.

Performance Expectations

Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.

Reporting Relationship

This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization.