Client Services Manager, Home Care

Responsibilities

• Provide superior customer service and quality home care
• Focus on managing coordination of client services and emergent scheduling issues
• Manage your Client Services Manager caseload while proactively growing it
• Build lasting relationships with clients, referral sources, payors and community organizations
• Develop strong, communicative relationships with the team
• Maintain effective fiscal management of your caseload by monitoring metrics
• Partner with Clinical Managers to provide supervision and support to field employees

Qualifications

• Bachelor degree is preferred
• Prior medical office or home care experience preferred
• Prior supervisory experience a plus
• Strong interpersonal skills and people management required
• Demonstrated record of successfully taking on increased responsibility (goal achievement)
• Ambition to grow and advance beyond current position
• Strong computer skills required (electronic medical record)
• Excellent communication and interpersonal skills

Benefits

• Paid holidays, vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program

Company Culture

BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business. The company is committed to diversity and inclusion, and provides a comprehensive benefits package including:

• Paid holidays, vacation and sick leave
• Vision, dental and medical health plans
• Employer paid life insurance
• 401k with company match
• Direct deposit
• Employee assistance program

BAYADA Home Health Care is accredited, regulated, certified, and licensed, and complies with all state/local mandates.