Client Services Manager
BAYADA Home Health Care · Independence, OH · 2 wk ago
Business Development$45k–$52k/yrFull-time
Responsibilities
- Provide superior customer service and quality home care
- Focus on managing coordination of client services and emergent scheduling issues
- Manage your Client Services Manager caseload while proactively growing it
- Build lasting relationships with clients, referral sources, payors and community organizations
- Develop strong, communicative relationships with the team
- Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
- Partner with Clinical Managers to provide supervision and support to field employees
Qualifications
- Bachelor degree is preferred
- Prior knowledge of/experience with Medicare, Home Care Homebase, and OASIS a plus
- Prior supervisory experience a plus
- Demonstrated record of successfully taking on increased responsibility (goal achievement)
- Ambition to grow and advance beyond current position
- Strong computer skills required (electronic medical record)
- Excellent communication and interpersonal skills
Why you'll love BAYADA
- Base salary: a range of $45,000-$52,000 based on qualifications
- Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek, Forbes, and Glassdoor
- Weekly pay
- Amazing culture: we are a mission-driven nonprofit organization, focused around three core values of compassion, reliability, and excellence
- Growth opportunities: advancement opportunities, continued education opportunities, Udemy courses, webinars, and more
- Check out our blog: https://www.bayada.com/search?q=Newsweek
Benefits
- Paid holidays, vacation and sick leave
- Vision, dental and medical health plans
- Employer paid life insurance
- 401k with company match
- Direct deposit and employee assistance program
Schedule
To learn more about BAYADA Home Health Care benefits, visit https://www.bayada.com/benefits.
Pay
Base salary: a range of $45,000-$52,000 based on qualifications.
Benefits
- Paid holidays, vacation and sick leave
- Vision, dental and medical health plans
- Employer paid life insurance
- 401k with company match
- Direct deposit and employee assistance program
About the Role
BAYADA Home Health Care is seeking a Client Services Manager in our Cleveland, OH Home Health Office. If you have home health scheduling experience, this is a great opportunity to join a new and growing office with strong potential for career growth and advancement. If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you.
Company Information
- BAYADA Home Health Care is an accredited, regulated, certified, and licensed home health care provider.
- BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers.
- Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.