Client Services Coordinator

About the role

This is a coordinator role for someone who is genuinely good at coordinating—not as a stepping stone, but as a position with real scope and skill requirements. You will manage budget tracking and expense reconciliation for an 11-person Stakeholder Engagement team, with your work visible to senior leadership on a daily basis. ACPWB’s Stakeholder Engagement practice is adding this Client Services Coordinator to support data collection and program administration as the team expands faster than its current coordination infrastructure. You will design and own budget tracking and expense reconciliation, work closely with practice leads and managing directors, and directly influence how effectively the firm operates at the practice level.

Responsibilities

• Support the production of client deliverables by managing document formatting, assembly, and distribution
• Own and manage budget tracking and expense reconciliation for the Stakeholder Engagement team, ensuring accuracy, timeliness, and stakeholder satisfaction
• Maintain organized digital and physical filing systems for the Stakeholder Engagement team
• Track continuing education and certification requirements for Stakeholder Engagement team members
• Assist with event logistics including team offsites, client visits, and conference participation
• Maintain an accurate inventory of team resources, subscriptions, and vendor contracts

Qualifications

• Demonstrated ability to build effective working relationships across departments and levels
• Ability to manage vendor relationships including communication, issue resolution, and contract tracking
• Prior experience in a professional services, consulting, or advisory firm environment preferred
• Experience coordinating events, meetings, or logistics in a professional setting
• Prior experience managing scheduling, logistics, or administrative workflows in a professional environment
• 2+ years of experience in a coordinator, administrator, or operations role

Preferred

• Experience supporting senior executives in a high-volume, client-service environment
• Familiarity with project management methodologies (Agile, PMP, or similar)
• Experience supporting external communications or client-facing correspondence
• Track record of delivering consistently high-quality work across multiple simultaneous priorities