Client Services Business Analyst II...

Position Summary

We are looking for a highly skilled and collaborative Business Analyst with strong technical expertise and a passion for building trusted partnerships across data, marketing, and cross-functional teams. This role is responsible for developing, organizing, and maintaining complex healthcare data systems while serving as a strategic liaison between technical data work and business-facing clients.

Key Responsibilities

• Design, develop, and sustain data systems using SQL/T-SQL and related technologies to support analytic readiness across complex healthcare datasets.
• Serve as a subject matter expert on client datasets, maintaining full lifecycle documentation and quality assurance protocols for both recurring reports and new implementations.
• Collaborate regularly with marketing clients, project management, client services, and quality assurance teams to align data strategy with business objectives.
• EFFECTIVELY communicate technical outcomes into clear, business-relevant insights tailored for marketers, client teams, and executive audiences.
• Demonstrated ability to triage client requests, set expectations with stakeholders, and execute complex data workflows with minimal supervision.
• Exceptional organizational and time management skills with the ability to independently manage multiple clients and concurrent development of workstreams.
• Produce reports and dashboards that highlight key performance indicators, uncover operational insights, and support data-driven decision-making.
• Support and guide junior analysts, contributing to a culture of analytical excellence and mentorship.

Qualifications & Experience

• Bachelor's degree
• Experience in quantitative and qualitative data analysis required, preferred in a healthcare or pharmaceutical space
• 3-5 years of experience with SQL Server, data integration, ETL development, and data validation techniques
• Strong command of data storytelling and the ability to explain complex logic to diverse audiences
• Expertise in SQL, T-SQL, SSIS, and data profiling tools; proficiency with Excel, PowerPoint, PowerBI, Python
• Demonstrated ability to work independently across multiple priorities while ensuring quality and accuracy
• Adept at fostering relationships, communicating proactively, and collaborating across internal and external teams
• Comfortable mentoring and setting quality standards for others in the team