Client Service Specialist I

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. This position is responsible for providing sales and marketing support to clients, sales leadership, and account executives/managers. The role responds to client and business partner requests related to claims and data issues, recruitment campaigns, sales products, reporting, and other account-related inquiries. Responsibilities include researching and resolving requests, coordinating with internal teams, and utilizing available resources to ensure timely and accurate service. The ideal candidate will bring strong communication, problem-solving, customer service, and relationship management skills while maintaining a high level of client and account satisfaction. Required Job Qualifications Bachelor’s Degree and 1 year experience reviewing complex claims OR 5 years experience in Sales, Marketing, Claims, Customer Service or provider service involving processing or coordination of service for health care clientsCompletion of Blue Chip training and experience with Blue Chip systems capabilities and/or processes.Knowledge with benefits provisions of group contracts and system interface skills Preferred Job Qualifications Bachelors Degree.Knowledge of benefit provisions of group contacts.Experience with HCSC Systems/Database.Basic understanding of healthcare reform and implications on client accounts.Experience with Blue Chip system or similar health care systems capabilities and/or process.State Insurance Agent license or pursuing State Insurance Agent license. This is a Flex (Hybrid) role: 3 days in office; 2 days remote. Lombard, IL Sponsorship is not available. INJLF Compensation: $47,500.00 - $86,000.00 Exact compensation may vary based on skills, experience, and location HCSC Employment Statement We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law. To learn more about available benefits, please click https://careers.hcsc.com/totalrewards