Client Service Specialist I

About the role

Join a team that values your ambition and empowers your growth. At Corient, we help high- and ultra-high-net-worth individuals and families to enjoy a full life, while enabling them to preserve their wealth for future generations, and provide for the people, causes and communities they care about. We focus on exceeding expectations, simplifying lives, and establishing legacies that last for generations.

Responsibilities

• Provide support to the advisory teams by administering client data gathering, paperwork preparation and monitoring, and ongoing administrative support
• Execute client funds transfers via custodian systems
• Maintain CRM (Client Relationship Management) system with client information, tasks, workflows, etc.
• Facilitate account transfers with timely communication regarding status updates to advisory team
• Main point of contact with custodian and firm's technology service teams
• Interact with other departments, including Alternative Investments, as back office support
• Coordinate with clients’ other advisors as needed (CPAs, attorneys, etc.)
• Provide general office support as needed
• Other administrative duties as needed

Requirements

• BA/BS degree required
• 1-3+ years of customer service background preferred
• Enjoy being part of a team
• Capable of adapting to change in a fast-paced environment
• Excellent verbal, written, analytical, and organizational skills
• Community service driven and charitably minded
• Strong sense of ethics and confidentiality with all matters in relation to the firm
• Proficiency with MS Word, Excel, PowerPoint and Outlook

Physical Requirements

• This position requires the physical capabilities to work in an office environment, which may include prolonged periods of sitting at a desk and working on a computer
• May require the ability to lift up to 15 pounds
• Required to work onsite 4 days per week

U.S. Eligibility Requirements

• Must be 18 years of age or older
• Must have unrestricted work authorization to work in the United States
• Must be willing to execute Corient’s Employee Agreement or Confidentiality and Non-Disclosure Agreement, which require, among other things, post-employment obligations relating to non-solicitation, confidentiality, and non-disclosure

Benefits

• 401(k) Plan with Employer Matching
• Four Medical Plan options that are generously subsidized by Corient
• Employer paid Dental, Vision & Life and AD&D Insurance
• Employer paid Short-term & Long-term Disability
• Paid Maternity & Parental Leave
• Flexible Spending Accounts & Health Savings Accounts
• Dependent Care FSA
• Commuter & Transit FSA
• Corporate Discount Program - Perkspot
• Training Reimbursement
• Paid Professional Designations
• Volunteer days for giving back to the community