Client Service Representative

Essential Functions

• Greeting visitors
• Answering telephones
• Scheduling and confirming appointments
• Placing outbound calls for follow-ups and reaching out to prospective clients
• Presenting and explaining fees, including processing payments
• Answering questions regarding services and cost
• Managing medical records, charts, reports and correspondence

Qualifications

• A High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Calm and compassionate demeanor, with compassion for pets and people
• Proven decision-making skills
• The ability to integrate new information into problem-solving
• Proficiency in Microsoft Office
• The ability to lift up to 40 lbs.
• The ability to work non-traditional hours, including nights, weekends and holidays

Benefits

• Competitive compensation
• Comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k)
• Mental health resources
• Employee pet discounts
• Generous vacation/sick days
• Equal Opportunity Employer - Veterans / Disabled

Pay and Schedule

Compensation is negotiable based on education, experience and other relevant credentials. The pay range for this position is $19.50 to $25 per hour.