Client Service Representative

About the role

Support our doctors, practice managers, and hospital team members as a Support Center Team member from our offices in sunny South Florida, in a field-based role, or in a remote role.

Responsibilities

• Provide administrative support to the hospital team
• Handle incoming calls and emails
• Coordinate scheduling and appointments
• Manage inventory and supplies
• Process payments and manage billing
• Support marketing efforts
• Assist with recruitment and hiring processes

Requirements

• High school diploma or equivalent
• Strong organizational and communication skills
• Experience in a fast-paced environment
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team

Qualifications

• Previous experience in a veterinary setting preferred
• Knowledge of veterinary terminology and procedures
• Basic understanding of accounting and finance
• Excellent customer service skills

Skills

• Microsoft Office Suite proficiency
• Customer service orientation
• Attention to detail
• Problem-solving abilities
• Time management and multitasking skills

Benefits

• Comprehensive health insurance
• Flexible schedule options
• Professional development opportunities
• Employee discounts on veterinary services
• Annual bonuses based on performance

Pay

$20 - $25 per hour, depending on experience and qualifications.

Schedule

Field-based positions may require evening and weekend hours. Remote positions offer flexible scheduling.