Client Service Representative

Responsibilities

• Answer a high volume of phone calls
• Provide information about our products and services
• Check in/out clients
• Document and update patient records
• Clock in/out clients
• Clock in/out clients
• Clock in/out clients
• Coordinate and schedule appointments and surgeries
• Process invoices and payments
• Respond to client emails/texts and process faxes
• Communicate with doctors and technical staff to ensure pet health care needs are taken care of
• Variety of other clerical duties as assigned

Qualifications

• Previous experience in customer service in veterinary or medical setting
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills