Client Service Representative
Keel Point · Huntsville, AL · 3 wk ago
On-siteCustomer ServiceFull-time
About the role
The role involves providing exceptional client service, handling customer inquiries, and resolving issues efficiently.
Responsibilities
- Handle customer inquiries via phone, email, and chat
- Resolve customer issues and complaints promptly
- Follow up with customers to ensure satisfaction
- Update customer records and maintain accurate information
Requirements
- Excellent communication skills
- Customer service experience preferred
- Proficient in using CRM systems
- Ability to work independently and under pressure
Qualifications
- High school diploma or equivalent
- Basic computer literacy
Skills
- Strong problem-solving abilities
- Attention to detail
- Effective time management
Benefits
- Flexible schedule
- Professional development opportunities
- Competitive compensation package
Pay
- $15-$20 per hour
Schedule
- Variable hours to accommodate shifts
Benefits
- Health insurance
- Retirement plan