Client Service Manager

Job Summary

StructureCare is seeking a Client Service Manager to service our Northern Virginia-DMV area. The ideal candidate will possess a bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field, 3+ years of sales/business development experience, excellent written and verbal communication skills, and technical aptitude.

Responsibilities

• Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets
• Act as the single point of contact for all long-term customer relationships
• Monitor and manage financial performance of all accounts within the assigned territory
• Accountability for client deliverables
• Communicate technical information and probable costs to key decision makers
• Develop and present maintenance and repair solutions to clients based on budgetary allowances and inspection reports
• Project setup
• Proposal development
• Engage in collaborative problem solving and decision making

Requirements

• Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred
• 3 or more years in Sales/Business Development
• Excellent written and verbal communication skills
• Technical aptitude and strong problem-solving skills
• Working knowledge of the construction or commercial real estate industry (preferred)
• Willingness to be flexible in a fast-paced work environment
• Driver’s license and acceptable motor vehicle record required

Qualifications

• Proactive and self-starter with a proven track record of success in sales and business development
• Strong interpersonal and communication skills, both written and verbal
• Ability to work independently and as part of a team
• Experience in the construction or commercial real estate industry is preferred but not required
• Flexible and adaptable to a fast-paced environment

Benefits

• Tuition Assistance with 100% reimbursement for approved courses and degree programs
• Employee Assistance Program providing professional, confidential assistance for personal issues
• High Family Foundation Scholarship for children of High co-workers
• Good Measure Award recognizing employees who exemplify The High Philosophy and go above and beyond normal job responsibilities
• Excellent benefits including medical, dental, and vision coverage
• Vacation earned annually on anniversary date
• 401(k) Retirement Plan with a company match