Client Service Manager

Job Summary

StructureCare is seeking a Client Service Manager to service our Atlanta territory. This role requires a detail-oriented and self-starting individual with a background in sales/business development, excellent communication skills, and a strong understanding of the construction or commercial real estate industry.

Responsibilities

• Develop and execute a strategic territory sales plan, including proactive prospecting, lead qualification, and closing new business to achieve revenue targets
• Act as the single point of contact for all long-term customer relationships
• Monitor and manage financial performance of all accounts within the assigned territory
• Accountable for client deliverables
• Communicate technical information and probable costs to key decision makers
• Develop and present maintenance and repair solutions to clients based on budgetary allowances and inspection reports
• Project set up
• Develop proposals
• Engage in collaborative problem solving and decision making

Requirements

• Bachelor’s degree in Business Management/Administration, Engineering, Construction Management, or related field preferred
• 3 or more years in Sales/Business Development
• Excellent written and verbal communication skills
• Technical aptitude and strong problem-solving skills
• Working knowledge of the construction or commercial real estate industry (preferred)
• Willingness to be flexible in a fast-paced work environment

Qualifications

• Driver’s license and acceptable motor vehicle record required

Benefits

• Tuition Assistance with 100% reimbursement for approved courses and degree programs which are job-related and approved in advance by your supervisor
• Employee Assistance Program providing professional, confidential assistance for any type of personal issue you or your eligible dependents are experiencing
• High Family Foundation Scholarship awarded annually to the children of High co-workers working at least 1,000 hours per year and employed for at least two years. Recipients are awarded $4,000 for each year they are enrolled in a two- or four-year accredited degree program
• Good Measure Award presented periodically to an individual or team from each of the High companies who exemplifies The High Philosophy and who has gone above and beyond normal job responsibilities to provide "Good Measure"
• Excellent benefits including medical, dental, and vision available for full-time coworkers
• Vacation is offered to regular full-time coworkers and is earned annually on your anniversary date. You may carry over a portion of your hours into the next anniversary year
• 401(k) Retirement Plan with a company match