Client Service Coordinator

What You’ll Do

• Act as a liaison between internal teams and client contacts to support day-to-day service delivery
• Manage requisition intake, updates, and communication to ensure alignment across teams
• Cook up interviews between clients and consultants, ensuring a smooth and timely process
• Maintain consistent communication with clients to provide updates, gather information, and address inquiries
• Prepare, review, and submit candidate profiles, ensuring accuracy and completeness
• Maintain and update records in our CRM/ATS system (Bullhorn), documenting all client and consultant interactions
• Collaborate with Recruiting and Account teams to ensure successful onboarding and fulfillment of client needs
• Aid in the preparation of RFPs, client presentations, reporting, and internal meetings
• Gather and organize data to support account activity, performance tracking, and operational reporting
• Aid in maintaining and improving standard operating procedures (SOPs) to support consistent service delivery

Experience

• Staffing & Recruiting industry preferred, with 2+ years in customer-facing roles
• Experience in a fast-paced, high-volume environment preferred

Essential Skills

• Exceptional organizational skills with strong attention to detail
• Excellent written and verbal communication skills
• Strong problem-solving and critical thinking abilities
• Ability to research, gather, and organize information effectively
• Collaborative mindset with the ability to work cross-functionally
• Proficiency in MS Office and web-based systems (CRM/ATS platforms such as Bullhorn)
• Commitment to accuracy, responsiveness, and client service excellence