Client Service Associate – Teller (40 hours) | Needville, TX
Amegy Bank · Needville, TX · 4 wk ago
On-siteCustomer ServiceFull-time
Key Responsibilities
- Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls
- Deliver exceptional customer service and build strong client relationships
- Identify customer needs and recommend appropriate banking products and services
- Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments
- Proactively cross-sell bank products that align with client needs to deepen relationships
- Safeguard client information and adhere to all security and confidentiality protocols
- Resolve customer issues promptly or escalate to appropriate resources when needed
- Collaborate with branch leadership to achieve individual and team performance goals
- Support branch operations and complete additional duties as assigned
Required Qualifications
- A high school diploma or equivalent required
- Minimum of 1 year of experience in customer service, banking, cash handling, or a related field
- Prior cash handling or customer-facing experience preferred
- Strong communication and interpersonal skills
- Basic math skills and proficiency with computers and cash handling systems
- High attention to detail and accuracy
- Knowledge of banking products and services is a plus
- Demonstrated success in meeting or exceeding sales or referral goals preferred
- Reliable attendance and strong time management skills
- Ability to work efficiently in a fast-paced, professional environment
Work Schedule
Monday–Friday, 8:45 AM – 5:15 PM
Saturday, 8:45 AM – 1:15 PM
Employee Benefits
- Medical, Dental, and Vision Insurance (effective day one)
- Mental health support, including coaching and therapy
- Life and disability insurance
- Paid parental leave and adoption assistance
- Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
- 401(k) with company match and profit sharing
- Paid Time Off (PTO), paid training, and 11 paid Federal holidays
- Tuition reimbursement
- Competitive compensation based on experience