Client Service Associate/Teller (40 Hours) - Wickenburg (AZ)
National Bank of Arizona · Wickenburg, AZ · 2 wk ago
On-siteCustomer Service$17–$21.75/hrFull-time
Essential Functions
- Accurately processes debit and credit transactions in compliance with established policies and procedures.
- Maintains an acceptable balancing record.
- Identifies and addresses clients' needs by providing a variety of services including opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
- Solves clients' problems either through direct personal action or referral to alternative branch or bank resources.
- Explores clients' needs to maximize cross-sell opportunities for the bank's products.
Qualifications
- High School Diploma or equivalent.
- Some cashiering, customer service, balancing or other related experience.
- Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking.
- Solid balancing and customer service skills.
- Ability to cross-sell bank products based on client's needs.
- Bilingual proficiency in English and Spanish languages is preferred.
Schedule
Monday – Friday: 8:15 A.M. – 5:15 P.M.; 40 hrs./wk.
Pay
Pay range: $17.00 – $21.75 per hour, depending on experience.
Benefits
- Medical, Dental and Vision Insurance - START DAY ONE!
- Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
- Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
- Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
- 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience.
- Mental health benefits include coaching and therapy sessions.
- Tuition Reimbursement for qualifying employees.
- Employee Ambassador preferred banking products.