Part-time Client Service Associate – Teller (20 hours) | Westchase – Houston, TX

Key Responsibilities

• Process a variety of financial transactions accurately within authorized limits while maintaining a balanced cash drawer and adhering to established cash controls
• Deliver exceptional customer service and build strong client relationships
• Identify customer needs and recommend appropriate banking products and services
• Perform key banking activities including account maintenance, issuing counter checks, processing transfers, and accepting loan payments
• Proactively cross-sell bank products that align with client needs to deepen relationships
• Safeguard client information and adhere to all security and confidentiality protocols
• Resolve customer issues promptly or escalate to appropriate resources when needed
• Collaborate with branch leadership to achieve individual and team performance goals

Required Qualifications

• A high school diploma or equivalent required
• Minimum of 6 months of experience in customer service, banking, cash handling, or a related field
• Prior cash handling or customer-facing experience preferred
• Strong communication and interpersonal skills
• Basic math skills and proficiency with computers and cash handling systems
• High attention to detail and accuracy
• Knowledge of banking products and services is a plus
• Demonstrated success in meeting or exceeding sales or referral goals preferred
• Reliable attendance and strong time management skills
• Ability to work efficiently in a fast-paced, professional environment

Work Schedule

Monday–Friday, 9:00 AM – 5:00 PM
Saturday, 9:00 AM – 1:00 PM

This is a part-time role (20 hours per week). A flexible schedule within the hours listed is required.

Employee Benefits

• Medical, Dental, and Vision Insurance (effective day one)
• Mental health support, including coaching and therapy
• Life and disability insurance
• Paid parental leave and adoption assistance
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• 401(k) with company match and profit sharing
• Paid Time Off (PTO), paid training, and 11 paid Federal holidays
• Tuition reimbursement
• Competitive compensation based on experience