Client Operations Specialist

About the role

Join our dynamic team as a Client Operations Specialist. We are seeking a highly organized and detail-oriented individual to support our client-facing operations.

Responsibilities

• Handle client inquiries via phone and email
• Process client orders and track shipments
• Manage client accounts and maintain accurate records
• Coordinate with internal teams to ensure timely delivery of services
• Respond to client feedback and escalate issues as necessary

Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, or related field
• 2+ years of experience in customer service or operations
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite

Qualifications

• Experience with CRM systems
• Knowledge of supply chain management principles
• Ability to work independently and manage multiple tasks simultaneously

Skills

• Customer service orientation
• Attention to detail
• Problem-solving abilities
• Interpersonal skills

Benefits

• Competitive salary
• Flexible working hours
• Professional development opportunities
• Health insurance coverage
• Employee discounts

Pay

$50,000 - $60,000 annually

Schedule

Full-time, Monday through Friday, 9:00 AM - 5:00 PM