Client Operations Manager - Architecture, Engineering & Construction (AEC)

Key Responsibilities

• Serve as the primary point of contact for assigned client projects and programs
• Own day-to-day project delivery, coordination, and client communication
• Manage project timelines, deliverables, and alignment to client milestones
• Lead MEP/BIM coordination efforts across disciplines using ACC, Navisworks, or similar tools
• Translate client requirements and design intent into clear direction for offshore teams
• Lead onboarding, project setup, and workflow alignment (Revit, BIM 360/ACC)
• Cook up cross-functional execution across architecture, MEP, and VDC teams
• Ensure all deliverables meet client standards, technical requirements, and quality expectations
• Conduct regular project reviews with client stakeholders, providing updates on progress, risks, and next steps
• Proactively identify risks, coordination issues, and delivery challenges, and drive resolution
• Support management of scope, changes, and evolving client needs
• Contribute to continuous improvement of standards, workflows, and delivery processes

Qualifications & Skills

• Strong proficiency in Autodesk Revit (Architecture and/or MEP); working knowledge of AutoCAD and Navisworks
• Experience with VDC workflows, including model coordination and clash detection
• Solid understanding of construction documentation and design workflows
• Proven project management experience (scheduling, tracking, coordination, client-facing delivery)
• Familiarity with BIM 360 / Autodesk Construction Cloud environments
• Able to manage client expectations alongside internal delivery teams
• Strong communication skills with both technical teams and client stakeholders
• Experience working with or coordinating offshore delivery teams preferred

Education & Experience

• Bachelor's degree in architecture, engineering, construction management, or related field
• 6+ years of experience in AEC, BIM/VDC, or project delivery roles
• PMP or BIM/VDC-related certifications are a plus
• Autodesk Certified Professional, LEED, or BIM Coordination/Management credentials are a strong plus

Location & Travel Requirements

• Remote position based in the United States, with a preference for candidates located in the Mountain or Pacific time zones
• Proximity to a major airport preferred
• Travel required approximately 40–50%, both domestically and internationally

Key Personal Attributes

• Strong sense of ownership and accountability for client and project outcomes
• Collaborative and team-oriented, with the ability to work across global teams
• Confident communicator who can engage effectively with clients and internal stakeholders
• Proactive and self-driven, with the ability to anticipate needs and resolve issues early
• Detail-oriented with a focus on quality, coordination, and follow-through
• Adaptable and comfortable managing multiple priorities in a fast-paced environment
• Reliable and consistent, with a strong commitment to delivery and timelines

Compensation & Benefits

• Competitive annual base salary ($90K - $120K) + commission
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities