Client Monitor (Relief)

About the role

Dismas Charities provides quality, cost-effective, community-based residential and non-residential supervision and treatment services. Enjoy meaningful work, an indoor environment, competitive pay, and benefits while positively impacting your community by helping individuals heal and become productive, responsible citizens.

Responsibilities

• Monitors residents by observing, documenting, and ensuring accountability of all residents within the facility and in the community; enforces all rules, responsibilities, and restrictions assigned to residents.
• Provides control and documentation of transactions regarding money, subsistence, medications, first-aid supplies, mail, visitors, accountability checks, and telephone calls.
• Assists and supports counselors with resident programming, which may include installing electronic monitoring equipment, visiting residents in their homes and places of employment, and providing alcohol and urine surveillance testing.
• Conducts and documents scheduled internal and external inspections of the premises to maintain residents’ health, safety, and accountability; ensures physical plant safety and sanitation standards are maintained.
• Maintains working knowledge of and follows all procedures and policies outlined in the Statement of Work, Physical Plant, and Operations Manuals; demonstrates proficiency in emergency drills, life safety, facility sanitation, escapes, and unusual occurrence procedures.
• Performs general housekeeping of the center, including dusting, polishing, vacuuming, and emptying trash.
• Accepts reassigned shifts without advanced notice; works necessary hours during a work stoppage to staff the center; attends and participates in all required appointments or meetings, some of which may be scheduled off-site.
• Performs additional duties as assigned by the Director.

Requirements

• High School diploma or equivalent.
• One year of paid work experience.
• Ability to work with individuals and groups in both routine and emergency situations.

Competencies

• Ethics: Upholds organizational values; treats people with respect; works with integrity; maintains confidentiality.
• Customer service: Manages difficult or emotional situations.
• Organizational support: Maintains accurate and detailed records on residents; follows policies and procedures; completes tasks correctly and on time.
• Communication: Listens and seeks clarification; writes clearly and informatively.
• Quality: Demonstrates accuracy and thoroughness.
• Dependability: Follows instructions; responds to management direction; completes tasks on time; notifies appropriate persons when tasks are not completed; is consistently on time for work.
• Initiative: Self-starter; asks for and offers help when needed.

Pay

Competitive wage of $25.17 per hour.

Benefits

• Dental and vision benefits for all part-time and relief employees.

Schedule

• Relief position with variable hours (8–16 hours per shift) as needed.
• First shift: Monday–Friday, 8:00 am–12:00 pm or 4:00 pm–9:00 pm.
• Second shift: Saturday–Sunday, 8:00 am–5:00 pm as needed.