Client Market Analyst - Employee Benefits

The Opportunity

The Renewal Specialist (Client Market Analyst) will enhance the client experience by providing support to the internal team. The successful candidate will develop skills, industry knowledge and relationships by meeting or surpassing the service expectations of clients, prospective clients, agency and company personnel in Toledo, Columbus, Cincinnati or Cleveland, OH.

Are You A Match?

• Exceptional communication skills
• Effective problem-solving skills
• The ability to effectively multi-task

In This Role

• Execute on new business opportunities and current book of business renewals including preparing and sending out RFPs, reviewing, analyzing, and summarizing quotes, and proposal preparation where applicable.
• Aid in the preparation of various client presentations and deliverables.
• Discipline in 100% documentation of services provided in Epic.
• Timely response and follow-up with carrier partners as well as internal team of all client renewals out to market.
• Aid in the running and distributing of client reports.
• Primary focus on fully insured, self-funded, level-funded business segment.
• Exercise discretion and independent judgement when developing a marketing strategy, analyzing data for areas of risk or concern and presenting solutions.
• Provide Service Team with a strategy, including time expectations, as it pertains to analysis and marketing efforts.
• Provide direction to team on data gathering.
• Create RFP for marketing.
• Provide a higher level marketing analysis for renewal meeting, including financial analysis.
• Calculate loss ratios and premium increases.
• Review client demographics/offerings for a “best fit” of Hylant analytic tools and run through analysis of appropriate tools.
• Retrieve and Update Client experience reports, including basic identification of trends.
• Lead rate negotiations with carriers.
• Identify issues/gaps in coverage.
• Review benefit offerings for account rounding opportunities.
• Build and maintain Carrier/Administrator contact relationships, including coordinating marketing meetings as necessary.
• Document all activities in Epic.
• Attend client meetings as required.

Why Hylant?

Hylant is a multi-year recipient of Best Places to Work in Insurance, a full-service insurance brokerage with over 20 offices in eight states. Since the founding of our family-owned business over 90 years ago, we made a promise to strengthen and protect the businesses, employees and communities of our client family by embracing them as our own. We’re more than an insurance brokerage firm and you’re more than a client, employee or neighbor. You’re family. And that’s just the way we treat you.

Hylant is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, marital status, sex, age, color, religion, national origin, Veteran status, disability or any other characteristic protected by law. If you have a disability or special need that requires accommodation, please let us know.

Hylant participates in E-Verify.