Client Learning Solutions Manager

We need to output HTML fragment with sections: About the role? Actually the posting includes "About Inhabit", "About GROW", "Job Description Summary", "Qualifications" with subparts "What You’ll Do (Functions & Responsibilities)" and "What We’re Looking For (Minimum Qualifications)", then "Education Requirements", "Type Full Time, Salaried, Exempt Location ..." and "Benefits Include ...". We must use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). We should not repeat job title as heading. We need to include sections only when posting has real specific content. We must not create Pay/Schedule/Benefits unless posting actually states them. Benefits are stated: "Benefits Include Competitive Pay Health Insurance: ...". So we can have Benefits section. Pay is mentioned as "Competitive Pay" but not specific numbers; we should not create Pay section if only vague "Competitive Pay" (that's like "commensurate with experience"? It's vague but they say Competitive Pay. The instruction: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. "Competitive Pay" is somewhat vague but it's a statement. Might be considered filler? It's not a specific number. Safer to not create Pay section; we can include Pay within Benefits? But Benefits section includes "Competitive Pay" as first bullet. So we can have Benefits section with list items including Competitive Pay, Health Insurance, etc. Schedule: they mention "We have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday." That's schedule info. So we can create Schedule section. We need to avoid boilerplate like EEO etc. Remove that. We need to preserve all substantive information. We need to use

for section headings. Use

• for any list of duties/requirements/benefits, and

  for prose. We need to decide sections: maybe About the company? Not required heading list includes About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We can use headings that match content: "About the role" could be Job Description Summary. "Responsibilities" could be What You’ll Do. "Requirements" could be What We’re Looking For (Minimum Qualifications). "Qualifications" maybe Education Requirements? But we already have Requirements. Could also have "Skills" maybe not needed. "Benefits". "Schedule". We'll avoid duplicate. We must not repeat job title as heading. So no heading for "Client Learning Solutions Manager". Good. We need to include meta like location, type? Could be placed in a

  under maybe "About the role" or separate? The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Location and employment type are minor metadata; we can include them in a paragraph. We need to preserve all substantive information: company description, GROW description, job summary, responsibilities list, qualifications list, education requirements, location, work schedule, benefits list. We must remove boilerplate: "Our Company is an Equal Opportunity Employer..." etc. Also remove "Learn more at, visit inhabit.com." maybe keep? It's part of About Inhabit but maybe considered boilerplate? It's substantive? It's a link; we could keep as plain text but maybe it's okay. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Learn more at, visit inhabit.com." is not legal; it's just a reference. Might keep. We need to output only HTML fragment. Let's craft:

  About the role

  [Job Description Summary text]

  Then responsibilities as
  • ... each bullet. Then

    Requirements

    [What We’re Looking For (Minimum Qualifications) list as ul]

    Education Requirements

Bachelor’s degree or equivalent work experience.

Location and Work Type but not in allowed headings list. Could fold into a paragraph under About the role? But we need to preserve location and schedule. Could create

Schedule

for work schedule. Location could be in a paragraph under About the role or separate

. Since location is minor metadata, we can fold into a short

. Let's do: after responsibilities, add a paragraph: "Location: Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GA. Full‑time, salaried, exempt position. In‑office Monday–Thursday, remote Friday." Then Benefits:

Benefits

... include Competitive Pay, Health Insurance..., etc. Schedule: we already included schedule in paragraph; but we could also have separate Schedule section. However we already gave schedule in paragraph; but we might still create Schedule section with details. The instruction: prefer a few substantive sections over many thin ones. So maybe combine location and schedule into one paragraph under About the role? But we already have About the role for job description. Could add a separate

Schedule

with the remote/in-office detail. Location could be in a paragraph under About the role or separate

. Let's do:

Schedule

In‑office work style: Monday–Thursday in the office, Friday remote.

Location: we can put in a paragraph under About the role or after responsibilities. Let's add a

after responsibilities: "Location: Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GA. Full‑time, salaried, exempt." Now Benefits: list. We must not repeat job title. Let's extract text. About Inhabit: "Inhabit is a global PropTech software company serving over 5 million units in the residential and short-term rental property management industries. Our 1,500+ team members drive strategic partnerships, deliver best-in-class software solutions and services, and foster innovation and collaboration across software, payments, and insurance. Learn more at, visit inhabit.com." About GROW: "Founded in 2015, GROW Learning Management System has been helping companies shift their training culture to a positive one. Through our tidbit training model, and dashboard customization, learner engagement increases tremendously. Through ongoing delivery of fresh content, GROW provides individuals with the skills they need to reach their potential and excel within their company and beyond. Our multifamily focused training helps prepare employees in sales, safety, leadership, risk management, compliance, student housing and more! We tailor the flow of training to company specifications, resulting in a positive, engaging learner experience." Job Description Summary: The paragraph starting "The Client Learning Solutions Manager (CLSM) is responsible..." We'll copy that. Responsibilities list: bullet points under "What You’ll Do (Functions & Responsibilities)". We'll extract each sentence separated by periods? They are separated by periods but we can treat each as a bullet. Let's list them: - Serve as the primary point of contact for assigned client accounts, building strong relationships and providing guidance on LMS solutions and training best practices. - Partner with Sales to support demos, client evaluations, and solution alignment. - Manage day-to-day LMS administration, including client setup, property and department configuration, user management, permissions, dashboards, account settings, course assignments, and learning path administration. - Process and manage user updates, payroll-related uploads, and other client-provided data imports to ensure system accuracy. - Lead client onboarding and implementation, ensuring a smooth rollout through coordination, training, and system setup. - Proactively identify client needs, risks, and opportunities, recommending solutions, supporting renewals, and identifying opportunities to expand training programs and services. - Support account operations including billing coordination, accounts receivable follow-up, account updates, and portfolio changes while maintaining accurate records. - Educate and support client administrators on LMS functionality, reporting capabilities, best practices, and system enhancements. - Monitor client usage and performance, providing insights and recommendations to improve engagement and outcomes. - Perform quality assurance reviews to ensure the accuracy of account configurations, course assignments, learning paths, and client data. - Troubleshoot LMS issues, investigate support requests, and manage Help Desk tickets through resolution. - Collaborate cross-functionally with Sales, Product, and Support teams to deliver a seamless and high-quality client experience. - Contribute to internal initiatives, documentation, special projects, and other duties as assigned. Now Requirements list: "What We’re Looking For (Minimum Qualifications)" bullet points: - 3+ years of experience in property management, multifamily, client services, account management, LMS administration, software support, SaaS operations, training administration, or a related field. - Experience working with Learning Management Systems (LMS), HRIS platforms, property management software, or other enterprise software systems. - Demonstrated ability to learn, configure, administer, and troubleshoot complex software applications. - Strong customer service and relationship management skills with the ability to support multiple client accounts simultaneously. - Experience onboarding clients, conducting administrator training, and supporting software implementations. - Ability to troubleshoot issues, research solutions, and manage support tickets through resolution. - Experience working with data imports, exports, reporting, data validation, and quality assurance processes. - Strong analytical and problem-solving skills with a high level of attention to detail. - Proficiency in Microsoft Office, particularly Excel, Word, Outlook, and Teams. - Ability to manage multiple priorities, projects, and deadlines in a fast-paced environment. - Excellent written and verbal communication skills with the ability to explain technical concepts to non-technical users. - Self-motivated, organized, and able to work independently while collaborating effectively with internal teams. - Experience using CRM, ticketing, or customer support platforms is preferred. - Preferably Salesforce experience. - Experience supporting employee training, learning programs, compliance initiatives, or learning technology solutions is preferred. Education Requirements: "Bachelor’s degree or equivalent work experience." Location and type: "Type Full Time, Salaried, Exempt Location Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GAWe have an in-office work style, with most team members working in the office from Monday to Thursday and remotely on Friday." We need to split: Type Full Time, Salaried, Exempt Location ... then sentence about schedule. We'll make a paragraph: "Full‑time, salaried, exempt position. Location: Knoxville, TN; Plano, TX; Chandler, AZ; Alpharetta, GA. In‑office Monday–Thursday, remote Friday." Benefits list: "Benefits Include Competitive PayHealth Insurance: Medical, Dental, Vision and Prescription PlansHealth Savings AccountsFlexible Spending AccountDependent Flexible Spending AccountCritical IllnessAccidentRetirement Savings Plan (401K) with discretionary company matchShort and Long Term DisabilityCompany Paid $25,000.00 life insuranceSupplemental Life and AD&D InsuranceEmployee Assistance ProgramPaid HolidaysPaid VacationPaid Volunteer TimeInhabit Employee Discount Programs" We need to split into items. Let's create list items: - Competitive Pay - Health Insurance: Medical, Dental, Vision and Prescription Plans - Health Savings Accounts - Flexible Spending Account - Dependent Flexible Spending Account - Critical Illness - Accident - Retirement Savings Plan (401K) with discretionary company match - Short and Long Term Disability - Company Paid $25,000.00 life insurance - Supplemental Life and AD&D Insurance - Employee Assistance Program - Paid Holidays - Paid Vac