Client HR Trainer

About the role

The Client HR Trainer role at ProService blends instructional design, deep HR knowledge, client relationship management, and live facilitation across various formats. This role is unique in its high variety, visibility, and opportunity to shape how Hawaii employers think about their people.

Responsibilities

• Deliver expert HR training across formats such as classroom, ballroom, webinar, podcast, on-demand, and social media.
• Tailor training content to each client's culture, industry, and goals in collaboration with the Instructional Designer and L&D Specialist.
• Manage all training logistics including scheduling, venues, materials, and client communications to ensure a seamless participant experience.
• Travel inter-island to facilitate onsite sessions (up to 50% inter-island travel required) and deliver virtual sessions as needed.
• Build and maintain strong client relationships, proactively address training needs, and track engagement in Salesforce.
• Manage multiple projects simultaneously, meeting deadlines and adapting to shifting client priorities with professionalism.

Requirements

This role requires strong organizational discipline and genuine comfort with frequent travel. The facilitation bar is high, requiring strong content knowledge and the ability to read the room and adjust delivery based on participants.

Qualifications

• A genuine passion for HR topics.
• A natural presence in front of a room.
• Strong working knowledge of HR and employment law topics.
• Highly organized and able to manage a high-volume training calendar.
• Comfortable with frequent travel (up to 50% of working time).

Skills

Confidence, engagement, adaptability, and the ability to tailor content to diverse audiences are essential skills for this role.

Benefits

Commensurate with experience and qualifications, with a base compensation range of $80,000 – $100,000 per year. Compensation is tied to performance, with clear paths for advancement within the L&D function and into senior training, program design, and team lead roles.

Pay

$80,000 – $100,000 per year, commensurate with experience and qualifications.

Schedule

Hawaii Kai, Oahu — Hybrid + Inter-Island Travel. In office: Tuesday – Thursday | Remote: Monday & Friday | Inter-island travel: up to 50% of working time.

Why ProService

ProService is a Hawaii-based PEO combining payroll, HR, and benefits expertise with purpose-built technology. We are recognized as one of Hawaii’s Best Places to Work for 20 consecutive years and offer a comprehensive range of total rewards including fully paid healthcare, 401(k) matching, paid parental leave, student loan assistance, employee assistance programs, and paid time off.