Client HR Business Advisor I - West

Overview

Note: Position requires working in MST/PST schedule

Responsibilities

• Advises clients regarding human resources matters, best practices, and employee handbook options.
• Identifies and clearly responds to client human resources and employment law inquiries/concerns utilizing appropriate resources.
• Builds strong client relationships and provides high quality service in an effort to maintain high client satisfaction and retention.
• Maintains knowledge of trends and changes in employment law legislation and conveys state and federal labor laws to internal partners and clients to maintain compliance.
• Offers innovative solutions or overcomes objections when resolving problems.
• Proactively and reactively follows up with clients as necessary regarding any HR or employment law topic.
• Supports client handbook creation and changes by partnering with client to gather relevant information.
• Fields inbound and makes outbound calls in order to support clients with available products and services.
• Evaluates and responds to inquiries regarding client billing and account information.
• Participates in special projects as assigned.

Qualifications

• Associate's Degree - Preferred
• 1 year of experience in Client Service, Human Resources, HR Education, or combination of all.

Pay & Benefits

Compensation: In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $17.23 - $24.62 hourly. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position.