HR Business Partner, Client & Advisor Experience
Farther · Dallas, TX · 1 wk ago
HybridHuman ResourcesFull-time
The Role
As HRBP for Farther's Client Experience and Advisor Experience teams, you will provide hands-on support for employee relations, coaching, and conflict resolution. You will also build and own a manager training and development program focused on elevating entry-level team members and developing managers within the CX and AX teams. Additionally, you will serve as the in-person HR resource in the Irving, TX office, partner with CX and AX leadership on people strategy, and support performance management processes.
Your Impact
- Serve as the primary people partner for Farther's Client Experience and Advisor Experience teams
- Build and own a manager training and development program
- Be the in-person HR resource in the Irving, TX office
- Partner with CX and AX leadership on people strategy, headcount planning, and organizational development
- Support performance management processes including goal-setting, reviews, and performance improvement
- Help drive engagement and culture initiatives
- Collaborate with the broader People team on companywide programs
The Ideal Match
- 4–7 years of HR experience with meaningful time in a generalist or HRBP role supporting a specific business unit or client group
- Strong employee relations chops
- Experience building or delivering manager training programs, especially for first-time or developing managers
- High EQ and a communication style that earns trust quickly across all levels of an organization
- Comfortable being the only HR person in the room and operating independently
Bonus Points
- Experience supporting a CX, client services, or operations team in a high-growth environment
- Familiarity with the financial services or wealth management industry
- Experience with Rippling, Lattice, or similar HRIS/performance management platforms
- Background in learning and development, facilitation, or instructional design