Client Engagement Senior Manager

Duties And Responsibilities

• Leverages market awareness and industry best practices to recommend and facilitate innovative marketing and business development solutions; this includes refining existing programs and establishing new initiatives as needs are identified
• Collaborates with office leaders and partners to develop and execute business development strategic plans
• Collaborates with regional practice/industry leaders and BD and Marketing liaisons on projects that support regional growth, including advising on marketing strategies and tactical means to achieve stated goals
• Facilitates introductions to key stakeholders in the market and proactively identifies, negotiates, and manages strategic sponsorships and partnerships
• Plans and manages Sidley-sponsored programs for clients and prospective clients; oversees all event logistics, including invitations, mailing lists, handout materials, site management, speakers, visual presentations, and follow-up
• Helps office leaders prepare and manage marketing budget(s) for the office/region, including evaluating the ROI of initiatives to recommend and plan future efforts
• Leads implementation and maintenance of the Firm’s CRM system in the office/region and leverages the system to connect lawyers, clients, and other contacts
• Leads preparation of submissions for office/regional rankings, awards, surveys, and other recognitions for the office and local lawyers and practices, coordinating with global practice and industry liaisons
• Works with office/regional lawyers and global practice liaisons on the creation, editing, and maintenance of external communications and marketing materials, including lawyer biographies, Sidley Updates, advertisements, invitations, website pages, and social media content
• Coordinates with the Market Intelligence team to conduct market research to aid in office/regional business development and marketing initiatives
• Works with the Communications and PR team to identify thought leadership topics and Sidley lawyers to engage in media commentary, article publication, podcasts, etc.
• Recommends and facilitates the involvement of Firm lawyers in professional organizations that will enhance the visibility of the lawyers and the Firm in the local market
• Identifies and supports projects that promote speaking and leadership opportunities with professional and trade organizations to elevate the Firm’s regional profile
• Onboards and integrates lateral lawyer arrivals to the office/region, working closely with the relevant global practice/industry liaison(s)
• Coaches and trains lawyers in marketing and business development skills and best practices
• Attends and contributes to office and departmental leadership meetings

Employee Management

• Participates in hiring, managing, and developing business professionals
• Oversees daily operations and monitors team work product
• Manages professional development of team, including establishing goals and providing coaching and training
• Prepares annual performance appraisals and provides timely feedback on performance
• Delegates work efficiently and effectively to other team members
• Collaborates with other leaders and business professionals within and outside the Marketing department on projects that cross practices, regions, and/or functions