Client Development Manager

About the role

At Numerator, we believe tomorrow’s success starts with today’s market intelligence. We empower the world’s leading brands and retailers with unmatched insights into consumer behavior and the influencers that drive it. As a Client Development Manager, you will work with some of the world’s most iconic brands to bring their advertising and marketing strategies to life through Numerator’s portfolio of solutions and insights. This role focuses on building new relationships across markets and spaces, with a particular emphasis on the Entertainment on Demand (video streaming) industry.

Responsibilities

• Drive new business and win-back growth through outbound prospecting, pipeline creation, and win-back activity across the global Entertainment on Demand (video streaming) market.
• Identify target accounts, develop senior relationships, and create compelling reasons for prospects to engage with Worldpanel by Numerator.
• Build senior enterprise partnerships by developing trusted relationships with decision-makers and influencers across strategy, consumer insights, marketing, commercial, finance, product, and subscription teams.
• Lead consultative sales conversations that connect consumer intelligence to business-critical growth challenges.
• Partner with Strategy, Consumer Intelligence leadership, marketing, and subject matter experts to create pitch decks, proposals, credentials, and tailored sales materials.
• Build and own ARR and NRR commercial negotiations, including scope, terms, renewals, expansions, and deal structure to create strong long-term value for both clients and the business.
• Represent the business in the Entertainment on Demand ecosystem by attending conferences, networking events, client meetings, and industry forums to deepen relationships and stay close to market trends.
• Work closely with the Head of Consumer Intelligence, Strategy Manager, and Global Vertical functions to ensure prospects receive a joined-up, expert, and commercially compelling experience from first conversation through handover.
• Maintain accurate, timely, and high-quality Salesforce / CRM records, including pipeline activity, opportunity stage, next steps, commercial forecasts, contact mapping, and account intelligence.
• Partner with the Strategy Manager and internal teams during and after close to ensure a seamless handover, clear client expectations, and strong foundations for long-term relationship growth, retention, and expansion.

Requirements

• Bachelor’s Degree or equivalent experience.
• A minimum of 2 years of sales experience, selling to or working within video streaming, entertainment, media, subscriptions, consumer insights, data, analytics, research, advertising, or adjacent consumer sectors.
• Proven experience as a sales hunter with the ability to drive strategic sales cycles and close business.
• Strong commercial negotiation skills across subscriptions, projects, and multi-stakeholder agreements.
• Experience managing win-back, renewal, expansion, or reactivation opportunities solo.
• Exceptional communication and presentation skills with the ability to speak fluently to senior executives, salespeople, and product managers.
• Functional knowledge of Salesforce.com and its use for updating accounts, opportunities, and deal stages.
• Understanding of ARR, NRR, pipeline management, forecasting, and revenue accountability.
• Strong collaboration skills and the ability to work effectively with strategy, insights, marketing, and delivery teams.
• Willingness to travel for prospect meetings, client conversations, industry events, and internal collaboration.

Benefits

• An inclusive and collaborative company culture with an open environment and adaptability to changing needs.
• Market-competitive total compensation package.
• Volunteer time off and charitable donation matching.
• Strong support for career growth, including mentorship programs, leadership training, access to conferences, and employee resource groups.
• Health, vision, and dental benefits.
• Personal Spending Account, unlimited PTO, flexible schedule, 401K matching, and travel reimbursement.