Client Contracts Specialist - Energy
About the role
The Energy Contracts Specialist is responsible for contract validation, deal processing, supplier submission, and contract execution activities within Energy Operations. This role reviews completed contract packages, validates required documentation, coordinates with Sales and Pricing, submits agreements to suppliers, and ensures deals are processed accurately from signed agreement through supplier acceptance. The position serves as a quality-control function within the deal process and works closely with Sales, Pricing, Setup, Suppliers, and Client Relations to resolve documentation issues and support successful contract execution. This is a full-time, hybrid job opportunity out of our Houston office: 3-days a week in office, 2 days a week work from home. Work environment: Office-based or hybrid work environment with regular use of computer systems, email, spreadsheets, shared inboxes, and internal platforms. Physical requirements: Prolonged periods of sitting and working at a computer. Frequent use of keyboard, mouse, phone, and standard office equipment. Occasional standing, walking, bending, and lifting of standard office materials up to 25 pounds.
Responsibilities
- Review and process signed contract packages accurately within established service-level expectations, with all submissions completed within one hour of receipt.
- Ensure required signatures, addendums, supporting documents, and contract versions are complete before supplier submission.
- Validate documents prior to contract execution.
- Submit validated contracts to suppliers accurately and on time with no errors.
- Maintain accurate contract, supplier, and deal records within internal systems.
- Resolve contract-processing issues quickly to avoid delays in supplier submission and enrollment.
- Upload countersigned agreements and request them if not already received.
- Assist finance with confirming Mantis's margin on submitted deals by end of month closing.
- Document Validation: Review client signed agreements to confirm all required information has been filled out and signed.
- Document Validation: Review PPS/AOA/CMA to confirm all required information and signatures are on the document.
- Contract Validation: Review signed agreements to confirm all required documents have been received.
- Contract Validation: Validate signatures, contract versions, addendums, and supporting documentation.
- Contract Validation: Identify missing information and coordinate corrections with Sales and internal teams.
- Contract Validation: Ensure contracts meet internal processing requirements before supplier submission.
- Deal Processing: Process completed contracts through internal validation workflows.
- Deal Processing: Coordinate with Pricing to confirm pricing and margin validation has been completed prior to supplier submission.
- Deal Processing: Communicate contract status and processing updates to internal stakeholders.
- Deal Processing: Maintain accurate contract records and supporting documentation.
- Supplier Submission & Contract Execution: Submit approved agreements to energy suppliers through established submission channels.
- Supplier Submission & Contract Execution: Monitor supplier responses, confirmations, and contract-processing status.
- Supplier Submission & Contract Execution: Maintain supplier confirmations and supporting records for completed deals.
- Supplier Submission & Contract Execution: Execute contracts on behalf of clients when authorized agency documents such as CMA, PPS, or AOA are utilized.
- Supplier Submission & Contract Execution: Support supplier-related contract questions, corrections, and processing exceptions.
- Quality Control: Perform quality checks throughout the contract-processing lifecycle.
- Quality Control: Review contract packages for completeness before supplier submission.
- Quality Control: Escalate issues that could delay contract execution, supplier submission, or enrollment.
- Quality Control: Maintain documentation required for audit, compliance, and operational recordkeeping.
Qualifications
- Internship and/or 1+ year of work experience in contract administration, deal processing, operations, customer support, or a related role.
- Strong attention to detail and accuracy.
- Strong organizational and communication skills.
- Ability to manage multiple priorities and meet deadlines.
- Strong proficiency with Microsoft Office, particularly Excel and Outlook.
- Ability to learn new systems and processes.
- 2+ years of experience in contract administration, deal processing, operations, customer support, or a related role.
- Experience in energy, utilities, or another contract-heavy operational environment.
- Experience supporting contract-processing, supplier-submission, or deal-processing workflows.
- Experience working with CRM, contract management, or workflow systems.
- Bachelor's degree in Business, Operations, Finance, or related field, or equivalent experience.
Pay
$50,000 - $70,000 a year. Salary depends on years of experience, skills, tenure, degree and/or certifications.