Client Consulting Director, Visa Consulting & Analytics
About Us
Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.
Overview
Job Description: Visa Consulting & Analytics (VCA) helps Visa clients—including financial institutions and merchants—achieve measurable business results. Leveraging expertise in strategy, data analytics, brand management, marketing, operations, and economics, VCA addresses clients' most critical business challenges. The North America Consulting Practice provides advisory and solution services to U.S. issuers. By combining deep expertise in banking, payments, and analytics, the team helps clients advance strategic priorities, accelerate growth, and improve profitability. VCA delivers a broad range of consulting solutions focused on areas such as profitability enhancement, growth strategy, customer experience, digital payments, and risk management. We are seeking a Director to join the Community segment and help deliver high-impact consulting engagements for Visa clients across North America.
Key Responsibilities
Partner with internal Visa stakeholders to support strategic planning and business development initiatives.
Manage a portfolio of target clients, build a consulting sales pipeline, and achieve revenue goals.
Collaborate with Account Executives, Client Marketing teams, and VCA delivery teams on account planning and opportunity development.
Identify and develop consulting opportunities with issuing banks and credit unions, contributing to successful deal closure.
Work across Visa teams to design integrated solutions that address client growth priorities.
Maintain accurate records for pricing, approvals, funding, legal reviews, and revenue recognition processes.
Consulting Leadership
Lead consulting engagements by defining project scope, timelines, resource requirements, and subject matter expert involvement in alignment with Statements of Work and Business Initiative Addenda.
Develop frameworks, methodologies, recommendations, and solutions that address clients' most significant opportunities and challenges.
Deliver actionable insights and strategies that help clients grow portfolios and deepen customer engagement.
Partner with cross-functional teams, including marketing, sales, risk, innovation, and New Flows, as well as global Community teams, to maximize the value of Visa's capabilities.
Produce data-driven analyses and strategic recommendations that improve client performance and support growth objectives.
Analyze large internal and industry datasets to uncover meaningful insights and business opportunities.
Leverage AI and agentic workflows to increase efficiency, scalability, and effectiveness across consulting engagements.
Qualifications
Basic Qualifications: 10 or more years of work experience with a bachelor’s degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD.
Preferred Qualifications: 12 or more years of work experience with a bachelor’s degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD.
Relevant experience at large management consulting firm or US Financial Institution.
Payments/Financial Services experience.
Strong Analytical/Quantitative Background.
Experience working with financial indicators to measure business performance. Significant focus on impacting ROI.
Self-motivated, results oriented individual with the ability to handle numerous projects concurrently.
Knowledge and understanding of banking operations and/ or payment schemes, including products & services, business systems and processes, marketing initiatives and card issuing experience.
Excellent communication, storytelling and presentation skills.
Team player.
Technology mindset, curious, up to date with digital trends and applications.