Client Care Specialist - BDC

Responsibilities

• Manage a high-volume of inbound customer inquiries by phone, email, text, and chat
• Respond to all inbound lead requests promptly
• Be a liaison between customers and the sales department
• Aid in implementing customer campaigns and marketing projects
• Absorb and generate reports and logs

Requirements

• Call center experience a plus
• Dealership experience preferred
• Automotive Sales experience a plus
• Excellent phone, organizational, written, and oral skills
• Ability to instantly build rapport with clients with a friendly but professional demeanor
• Must have a valid driver’s license
• Positive Attitude
• Good verbal and written communication skills
• Self-motivation and self-sufficient
• Proficiency with Microsoft Word, Excel, and Outlook
• Drive to succeed customer expectations

Benefits

• Health & Dental Plan
• 401(k) Retirement Plan
• Paid Vacations
• Clear Promotion Tracks & Flexibility to Growth
• Long Term Job Security
• Friendly Working Environment

Pay

Starting at $18/hour + commissions

Schedule

Full Time