Client Care Coordinator, Flagstone

About the role

The Client Care Coordinator position at CAMBA is responsible for providing individual and group counseling services to assist clients and their families in achieving healthy relationships, emotional stability, personal development, and/or adjustment. The role also involves counseling clients regarding issues such as abusive behavior, family dynamics, healthy personal choices, substance abuse, mental and physical health/trauma related issues.

Responsibilities

• Maintain professional relationships with clients and client confidentiality.
• Practice Universal Precautions/Standard Protocol & Procedures.
• Comply with any and all Federal, State, City and CAMBA security and privacy policies intended to protect the security and privacy of individually identifiable health information.
• Absorb and process intake applications, screenings, and forms.
• Create and maintain client files and make file copies.
• Conduct initial risk assessments of clients and clients' families.
• Prepare initial biopsychosocial evaluations within 30 days of client entry and update according to regulations.
• Provide a range of "instant response" services when a client's immediate well-being and safety is threatened.
• In collaboration with clients and case managers, assist in the preparation of initial Independent Living Plans (ILPs), including short-term and long-term client goals.
• Absorb and process referrals to appropriate services both within and outside CAMBA (i.e., medical services and psychiatric services, etc.).
• Follow-up with clients and with referral organizations regarding client contact and progress with referral organization.
• Consult with others both inside and outside of CAMBA to determine causes of client problems and effect solutions.
• Act as an advocate on behalf of clients and client families to arrange for medical, psychiatric, educational, and other tests and examinations that may disclose causes of client difficulties and indicate remedial measures.
• Attempt to alter clients' and their families' attitudes and behaviors that cause or aggravate problems.
• Facilitate or participate in case conferences with all stakeholders in clients' lives to ensure a collaborative approach to services.
• Provide all required information for weekly/monthly/quarterly/annual reports.
• Lead group counseling sessions and psychoeducation to enhance social development and psychological education of individual clients and provide peer support.
• Monitor clients' progress toward their goals via regularly scheduled face-to-face contacts/sessions.
• Document client contact via progress notes within 48 hours.

Requirements

• Minimum Education/Experience Required: Licensed Master Social Worker (LMSW) required within one year of date of hire. This license must be maintained throughout the course of employment in this role and any other CAMBA positions for which it is required.
• Preferred Qualifications: LMSW or MSW, sensitivity and awareness of working with homeless and vulnerable populations, bilingual.
• Other Requirements: Complete pre-employment requirements such as State Central Registry (SCR) clearance, SEL clearance, and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment. TB test required. Ability to maintain clearances throughout the duration of employment. Required to become First Aid/CPR certified. Required to become certified in overdose prevention.

Qualifications

• Licensed Master Social Worker (LMSW) required within one year of date of hire.
• LMSW or MSW preferred.
• Sensitivity and awareness of working with homeless and vulnerable populations is a plus.
• Bilingual is a plus.

Benefits

CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

Pay

$67,000 - $72,000 annually

Schedule

Full-time (35 hours per week)