Client Care Coordinator
Ensemble Therapy · Colton, CA · 1 mo ago
Healthcare$23/hrFull-time
Duties And Responsibilities
- Assist with general office duties, such as electronic filing documents, sending zoom links, emails, medical records and answering phones.
- Collect co-payments or past-due payments from customers.
- Assist with scheduling monthly client appointments and rescheduling appointments.
- Answer phones in a professional manner, respond to client needs.
- Assist front desk receptionist with checking in-patients, making copies of IDs, obtaining or giving evaluation forms to be completed.
- Adhere to all the policies and standards stated in the Employee Handbook.
- Exhibit compliance with The Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA) regulations.
- Assist providers when needed with translating English/Spanish.
- Cross-training with other departments.
Skills
- Active Listening
- Reading Comprehension
- Speaking
- Writing
- Coordination
Physical Requirements
- Ability to stand, walk, and sit frequently or for prolonged periods of time.
- Physical abilities include lifting/carrying/pushing/pulling, stooping/crouching, reaching/handling/fingering, talking/hearing conversations, and near/far visual acuity/depth perception/color vision/field of vision.
Position Benefits
- Comprehensive benefits package includes:
- $450/month towards employee's medical plan (PPO or HMO), dental and vision 100% covered by Ensemble.
- Voluntary time, long-term disability, critical illness, and accidental benefits are provided.
- 401(K) plan
- Employee assistance program
- Flexible Spending Account (FSA)
- Vacation Hours and Sick Time available
Pay Range
Pay Range : $23/hr