Client Analyst

About the role

Numbers tell stories — and at Plus Relocation, we want someone who can't wait to read them. As a Client Analyst, you'll turn client data into the insights that shape smarter mobility programs for some of the world's leading companies.

Responsibilities

• Actively pursue opportunities to utilize AI-assisted analytics, reporting automation, and data delivery tools to improve reporting efficiency and quality
• Create and deliver customized, insightful reporting in collaboration with the Client Relations team and Plus clients, ensuring deliverables are accurate and timely
• Perform reporting analysis to make connections between, and offer insights on, program results, client strategy and operating performance
• In addition to Client Relations, assist Business Development, Consulting Services and other Plus teams in analyzing client data for recommendations, trends, benchmarking, etc.
• Aid in the preparation of presentations and reports for clients and internal stakeholders
• Support in the development and creation of client strategic reviews
• Work with the implementation team to onboard new accounts
• Collaborate with team members and clients to effectively identify and resolve problems, as well as use new concepts, processes and technologies to create efficiencies
• Proactively offer suggestions for improvement of processes and efficiencies
• Maintain consistent and reliable attendance
• Maintain positive, professional relationships with external partners and colleagues
• Proactively protect internal and external confidential information by complying with all security policies
• Maintain accurate “real time” records in all Plus systems

Qualifications

• Minimum 2–3 years of experience in finance, analytics, or a related field
• College degree preferred or equivalent experience
• Global mobility industry experience preferred but not required

Required Skills and Abilities

• Strong customer service and organizational skills
• Ability to work effectively in a fast-paced environment
• Ability to be a self-starter and work autonomously, as well as be part of a successful team
• Excellent verbal and written communication skills
• Proficient in Microsoft Office applications, including advanced knowledge of Excel
• Ability to respond resourcefully and constructively to new demands, priorities, and challenges
• Demonstrate initiative and ability to learn new software programs or applications that are used in Plus's business operations
• Effective and proactive problem-solving skills
• Excellent numerical and analytical skills
• Strong attention to detail
• Experience with or strong interest in AI-assisted analytics, reporting automation, and data workflow tools and SQL reporting

Compensation and Benefits Summary

This role offers a salary range of $58,000 – $73,000 annually, based on experience and qualifications. In addition to base salary, this position is eligible for:

• Annual discretionary profit-sharing bonus
• Paid floating holiday
• 401(k) retirement contributions

Salary Range Note: This is a good faith estimate based on current benchmarks. Final compensation will be based on skills, experience, and internal equity.