Client Advocate - Payroll Specialist

About the role

Do you love technology? Are you looking for a great company and a position that will accelerate your career? Join our Team! We are looking for a Client Advocate to join our rapidly growing team! As a member of our Client Experience Team, you can help Payentry provide excellent service, training, and results to our clients. Where you'll work: This is a hybrid position requiring commute to our branch in Trevose, PA.

Responsibilities

• Establish and manage positive relationships with new and existing clients
• Deliver exceptional customer service experience
• Support client's needs and requests
• Responsible for learning and understanding system functionality
• Engage clients in product features and functionality
• Work with a great team to support our clients!
• Utilize our technology to assist with payroll, time & attendance, HR and much more!

Skills

• A passion for customer service
• A high level of integrity always and the capacity to find something positive in everything
• The ability to challenge thinking and influence others in more productive ways
• The aptitude to innovate and be passionately exceptional
• An inquisitive nature and the skill to ask engaging questions
• A commitment to teamwork

Benefits

• A career, not a job at our growing company.
• A great team environment with opportunities to volunteer in the community!
• An uncapped opportunity to increase your income
• Partial company-paid medical & dental for you and your family!
• 100% company-paid life, short-term and long-term disability benefits.
• 401(k) Safe Harbor plan with up to a 4% company match
• Health Savings Accounts and/or Flexible Spending Accounts supported with company contributions.
• Generous discretionary paid time off the package with immediate eligibility.